Spa Manager Job Description

Job Summary/Objective

[Your Company Name] is seeking a highly motivated Spa Manager to oversee the daily operations of our spa facility. This role requires a keen eye for detail, an exceptional ability to manage staff, and ensure the highest standard of customer service. The Spa Manager will ensure that the spa runs smoothly and efficiently, providing a relaxing and enjoyable experience for all clients.

I. Responsibilities and Duties

Manage and supervise all spa staff, including therapists, estheticians, and support personnel.
Ensure all treatments and services comply with company protocols and quality standards.
Oversee inventory management and ordering of supplies and products.
Develop and implement strategies to boost revenue and enhance client satisfaction.
Handle client inquiries, complaints, and feedback professionally and promptly.

II. Qualifications

Bachelor's degree in Hospitality, Business Administration, or related field.
Minimum of 5 years of experience in a supervisory role within the spa or wellness industry.
Proven track record in managing day-to-day operations of a luxury spa.
Certified Spa Supervisor (CSS) or similar professional certification is a plus.
First Aid and CPR certification required.

III. Skills and Competencies

Excellent leadership and team management skills.
Strong communication and interpersonal abilities.
High level of organizational and multitasking skills.
Proficient in using spa management software and other relevant computer applications.
Keen attention to detail and commitment to delivering the highest quality of service.

IV. Salary and Benefits

[Your Company Name] offers a competitive salary and benefits package. Salary for this position starts from $100,000 per annum, depending on experience and qualifications. Additional benefits include health insurance, paid time off, professional development opportunities, and access to spa services at discounted rates.

If you are interested in this opportunity, please submit your resume and cover letter to [YOUR COMPANY EMAIL]. Should you have any inquiries, please do not hesitate to contact us at [YOUR COMPANY NUMBER]. We welcome applications from all qualified candidates and look forward to reviewing your submission.