Cafe Administrative Assistant Job Description

Job Title: Cafe Administrative Assistant

Location: [Your Company Name], [Your Company Address]

Reports To: Cafe Manager

Job Summary

[Your Company Name] is seeking a dedicated and organized individual to join our team as a Cafe Administrative Assistant. In this role, you will play a vital role in ensuring the smooth operation of our cafe by providing administrative support and excellent customer service. The ideal candidate will be detail-oriented, proactive, and able to thrive in a fast-paced environment.

Key Responsibilities

I. Customer Service

• Greet customers with a warm and friendly demeanor.

• Assist customers with inquiries, orders, and concerns.

• Ensure a positive and memorable experience for every guest.

II. Administrative Support

• Answer phones and respond to emails in a professional manner.

• Assist with correspondence, including drafting and editing documents.

• Perform general administrative tasks as assigned by the Cafe Manager.

III. Scheduling

• Coordinate staff schedules, including shifts and breaks.

• Maintain an accurate record of employee availability using our scheduling software.

• Communicate schedule changes to the team in a timely manner.

IV. Inventory Management

• Monitor inventory levels and replenish supplies as needed.

• Place orders with our suppliers and track deliveries.

• Keep detailed records of inventory transactions.

V. Financial Record-Keeping

• Record sales transactions accurately using our POS system.

• Handle cash registers securely and reconcile daily sales.

• Prepare financial reports on a daily or weekly basis for review by the Cafe Manager.

VI. Menu Management

• Assist with menu planning and updates, collaborating with the Chef.

• Ensure menu boards and pricing are accurate and up-to-date.

• Coordinate with the kitchen staff to ensure menu items are available and reflect seasonal offerings.

VII. Event Coordination

• Assist in planning and executing special events or promotions.

• Coordinate event logistics and communicate with staff members.

• Ensure events run smoothly and meet customer expectations.

VIII. Training Support

• Assist in training new staff members on cafe procedures and standards.

• Provide ongoing support and guidance to team members.

• Ensure all staff members adhere to company policies and standards.

IX. Compliance

• Ensure compliance with health and safety regulations.

• Adhere to food handling guidelines and sanitation standards.

• Report any safety concerns or incidents to management immediately.

Qualifications

1. High school diploma or equivalent; additional education or training is a plus.

2. Previous experience in administrative support or customer service roles preferred.

3. Strong communication and interpersonal skills.

4. Excellent organizational and time-management abilities.

5. Proficiency in MS Office and/or cafe management software is a plus.

Physical Requirements

Comfortable working in a kitchen or café environment, which involves being exposed to various conditions such as elevated temperatures and significant levels of noise.

Working Hours

This is a position that requires working on a part-time basis, with an estimated workload ranging between 20 and 25 hours each week. The schedule for this role includes shifts during both weekends and evenings.

Benefits

1. Employee discounts on cafe purchases.

2. Flexible scheduling options.

3. Opportunities for growth and advancement within the company.

To Apply

Please submit your resume and cover letter to [Your Company Email]. In your cover letter, please explain why you are interested in this position and how your skills and experience align with the job requirements. Applications will be accepted until [Date].

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