Cafe Monthly Meeting Minutes
Cafe Monthly Meeting Minutes
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Date |
January 5, 2050 |
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Time: |
10:00 AM - 12:00 PM |
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Location: |
Conference Room A, [Your Company Name] |
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Facilitator: |
[Facilitator's Name] |
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Attendees: |
1. [Cafe Manager's Name] (Cafe Manager) |
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2. [Lead Barista's Name] (Lead Barista) |
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3. [Customer Service Manager's Name] (Customer Service Manager) |
Meeting Agenda and Discussions
1. Review of Last Month’s Performance
Presenter: [Presenter's Name]
Summary:
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Reported an 8% revenue increase, attributed to the successful launch of new seasonal beverage lines and food items.
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Customer satisfaction scores have improved due to enhanced service protocols.
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Identified areas for improvement including wait times during peak hours and the ordering process.
2. Upcoming Events and Bookings
Presenter: [Presenter's Name]
Summary:
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Overview of major upcoming events including themed cafe nights, live music events, and a series of local artisan showcases.
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Emphasized the need for preparedness, especially in staff scheduling and inventory management.
3. Staff Training and Development
Presenter: [Presenter's Name]
Summary:
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Introduction of new training programs focused on advanced coffee-making techniques and customer interaction skills.
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Aim is to enhance customer experience and boost staff performance and morale.
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Scheduled hands-on sessions with industry experts.
4. Facility Upgrades
Presenter: [Presenter's Name]
Summary:
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Updates on facility upgrades including the expansion of the seating area and installation of eco-friendly cafe equipment.
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Provided timelines for each upgrade phase, stressing minimal disruption to daily operations.
5. Marketing Strategies
Presenter: [Presenter's Name]
Summary:
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Discussed new marketing initiatives such as a revamped website, targeted social media campaigns, and partnerships with local food producers.
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Emphasized the importance of enhancing online presence to attract a broader clientele.
Action Items
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[Cafe Manager's Name]:
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Review and optimize the ordering system to reduce wait times.
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Coordinate with vendors for timely delivery of cafe supplies for upcoming events.
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[Lead Barista's Name]:
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Arrange training sessions and ensure all baristas are updated on the latest coffee-making techniques.
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[Customer Service Manager's Name]:
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Implement new procedures for customer greeting and check-in to enhance customer experience.
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[Marketing Director's Name]:
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Launch the new website and monitor the impact of social media campaigns.
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Next Meeting
Date: February 5, 2050
Location: Conference Room A, [Your Company Name]
Agenda: Review of action items implementation, assessment of facility upgrades progress, and preparation for high season.
Minutes prepared by:
[Your Name]
[Your Position]
Minutes approved by:
[Approver's Name]
[Approver's Position]
