Cafe Waiter/Waitress Job Description

Job Title: Cafe Waiter/Waitress

Department: Operations

Reports To: Cafe Supervisor

Position Type: Full-Time/Part-Time

Date: [MM-DD-YYYY]

I. Job Summary

[Your Company Name] is looking for a personable and attentive Cafe Waiter/Waitress to join our team. The ideal candidate will be dedicated to providing exceptional service to our customers, ensuring they have a memorable dining experience. As a Cafe Waiter/Waitress, you will play a vital role in creating a welcoming atmosphere and delivering high-quality service.

II. Key Responsibilities

1. Customer Service:

• Greet customers warmly as they arrive and seat them promptly.

• Present menus, answer questions about menu items, and make recommendations based on customer preferences.

• Take accurate food and beverage orders and relay them to the kitchen staff.

2. Order Delivery:

• Serve food and beverages to customers in a timely and courteous manner.

• Ensure that orders are complete and presented according to the cafe’s standards.

• Check on customers regularly to ensure they are enjoying their meals and address any issues promptly.

3. Table Maintenance:

• Clear tables, clean surfaces, and reset them for the next customers.

• Ensure the dining area is clean and organized at all times.

• Assist in maintaining the overall cleanliness and hygiene of the cafe.

4. Transaction Handling:

• Prepare bills and process payments accurately, including handling cash and operating POS systems.

• Balance cash drawers and complete end-of-shift reports as required.

5. Team Collaboration:

• Work closely with kitchen staff and other team members to ensure efficient service.

• Participate in team meetings and training sessions to continuously improve service quality.

• Support new team members by sharing knowledge and best practices.

III. Qualifications and Skills

1. Education: High School Diploma or equivalent.

2. Experience: Previous experience as a waiter/waitress or in a similar role is preferred.

3. Skills:

• Excellent communication and interpersonal skills.

• Ability to multitask and work efficiently in a fast-paced environment.

• Strong organizational and time management abilities.

4. Attributes:

• Friendly, outgoing, and customer-focused.

• Reliable and punctual with a strong work ethic.

• Ability to stand for extended periods and perform physical tasks as needed.

IV. Why Join [Your Company Name]?

At [Your Company Name], we believe in fostering a positive and inclusive work environment where every team member can thrive. As a Cafe Waiter/Waitress, you will have the opportunity to interact with a diverse group of customers and be part of a dedicated team committed to excellence. We offer competitive compensation, flexible scheduling, and opportunities for career growth within the company.

V. Application Instructions:

Interested candidates should submit their resume and a cover letter to [Your Company Email]. For additional information, please contact [Your Name], the Cafe Supervisor, at [Your Company Number].

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