Cafe Waiter/Waitress Job Description
Cafe Waiter/Waitress Job Description
Job Title: Cafe Waiter/Waitress
Department: Operations
Reports To: Cafe Supervisor
Position Type: Full-Time/Part-Time
Date: [MM-DD-YYYY]
I. Job Summary
[Your Company Name] is looking for a personable and attentive Cafe Waiter/Waitress to join our team. The ideal candidate will be dedicated to providing exceptional service to our customers, ensuring they have a memorable dining experience. As a Cafe Waiter/Waitress, you will play a vital role in creating a welcoming atmosphere and delivering high-quality service.
II. Key Responsibilities
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Customer Service:
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Greet customers warmly as they arrive and seat them promptly.
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Present menus, answer questions about menu items, and make recommendations based on customer preferences.
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Take accurate food and beverage orders and relay them to the kitchen staff.
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Order Delivery:
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Serve food and beverages to customers in a timely and courteous manner.
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Ensure that orders are complete and presented according to the cafe’s standards.
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Check on customers regularly to ensure they are enjoying their meals and address any issues promptly.
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Table Maintenance:
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Clear tables, clean surfaces, and reset them for the next customers.
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Ensure the dining area is clean and organized at all times.
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Assist in maintaining the overall cleanliness and hygiene of the cafe.
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Transaction Handling:
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Prepare bills and process payments accurately, including handling cash and operating POS systems.
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Balance cash drawers and complete end-of-shift reports as required.
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Team Collaboration:
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Work closely with kitchen staff and other team members to ensure efficient service.
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Participate in team meetings and training sessions to continuously improve service quality.
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Support new team members by sharing knowledge and best practices.
III. Qualifications and Skills
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Education: High School Diploma or equivalent.
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Experience: Previous experience as a waiter/waitress or in a similar role is preferred.
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Skills:
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Excellent communication and interpersonal skills.
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Ability to multitask and work efficiently in a fast-paced environment.
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Strong organizational and time management abilities.
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Attributes:
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Friendly, outgoing, and customer-focused.
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Reliable and punctual with a strong work ethic.
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Ability to stand for extended periods and perform physical tasks as needed.
IV. Why Join [Your Company Name]?
At [Your Company Name], we believe in fostering a positive and inclusive work environment where every team member can thrive. As a Cafe Waiter/Waitress, you will have the opportunity to interact with a diverse group of customers and be part of a dedicated team committed to excellence. We offer competitive compensation, flexible scheduling, and opportunities for career growth within the company.
V. Application Instructions:
Interested candidates should submit their resume and a cover letter to [Your Company Email]. For additional information, please contact [Your Name], the Cafe Supervisor, at [Your Company Number].
