Cafe Waiter%2FWaitress Job Description Template
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Cafe Waiter/Waitress Job Description

Job Title: Cafe Waiter/Waitress

Department: Operations

Reports To: Cafe Supervisor

Position Type: Full-Time/Part-Time

Date: [MM-DD-YYYY]

I. Job Summary

[Your Company Name] is looking for a personable and attentive Cafe Waiter/Waitress to join our team. The ideal candidate will be dedicated to providing exceptional service to our customers, ensuring they have a memorable dining experience. As a Cafe Waiter/Waitress, you will play a vital role in creating a welcoming atmosphere and delivering high-quality service.

II. Key Responsibilities

  1. Customer Service:

  • Greet customers warmly as they arrive and seat them promptly.

  • Present menus, answer questions about menu items, and make recommendations based on customer preferences.

  • Take accurate food and beverage orders and relay them to the kitchen staff.

  1. Order Delivery:

  • Serve food and beverages to customers in a timely and courteous manner.

  • Ensure that orders are complete and presented according to the cafe’s standards.

  • Check on customers regularly to ensure they are enjoying their meals and address any issues promptly.

  1. Table Maintenance:

  • Clear tables, clean surfaces, and reset them for the next customers.

  • Ensure the dining area is clean and organized at all times.

  • Assist in maintaining the overall cleanliness and hygiene of the cafe.

  1. Transaction Handling:

  • Prepare bills and process payments accurately, including handling cash and operating POS systems.

  • Balance cash drawers and complete end-of-shift reports as required.

  1. Team Collaboration:

  • Work closely with kitchen staff and other team members to ensure efficient service.

  • Participate in team meetings and training sessions to continuously improve service quality.

  • Support new team members by sharing knowledge and best practices.

III. Qualifications and Skills

  1. Education: High School Diploma or equivalent.

  2. Experience: Previous experience as a waiter/waitress or in a similar role is preferred.

  3. Skills:

  • Excellent communication and interpersonal skills.

  • Ability to multitask and work efficiently in a fast-paced environment.

  • Strong organizational and time management abilities.

  1. Attributes:

  • Friendly, outgoing, and customer-focused.

  • Reliable and punctual with a strong work ethic.

  • Ability to stand for extended periods and perform physical tasks as needed.

IV. Why Join [Your Company Name]?

At [Your Company Name], we believe in fostering a positive and inclusive work environment where every team member can thrive. As a Cafe Waiter/Waitress, you will have the opportunity to interact with a diverse group of customers and be part of a dedicated team committed to excellence. We offer competitive compensation, flexible scheduling, and opportunities for career growth within the company.

V. Application Instructions:

Interested candidates should submit their resume and a cover letter to [Your Company Email]. For additional information, please contact [Your Name], the Cafe Supervisor, at [Your Company Number].

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