Cafe Delivery Contract

This Cafe Delivery Contract (hereinafter referred to as the "Contract") is entered into on this [Date], by and between [Your Company Name], [Your Company Address] (hereinafter referred to as the "Cafe"), and [Delivery Service Provider Name] [Delivery Service Provider Address] (hereinafter referred to as the "Delivery Service Provider").

WHEREAS, the Cafe desires to offer delivery services to its customers to expand its business reach and enhance customer satisfaction;

AND WHEREAS, the Delivery Service Provider has the necessary resources and expertise to provide efficient and reliable delivery services to the Cafe;

NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein, the parties agree as follows:

I. Scope of Services

A. Delivery Services: The Delivery Service Provider shall provide delivery services for food and beverages from the Cafe's menu to customers within a 5-mile radius of the Cafe's location. The Delivery Service Provider shall ensure the safe and timely delivery of orders, providing delivery personnel, vehicles, and necessary equipment.

B. Customer Interaction: The Delivery Service Provider shall interact with customers professionally, following the Cafe's guidelines for customer service and order handling.

C. Quality Assurance: The Delivery Service Provider shall ensure that all deliveries are made with care to maintain the quality and presentation of the Cafe's products.

II. Delivery Schedule

A. Days and Hours: Deliveries shall be available seven days a week, from 10:00 AM to 8:00 PM.

B. Order Processing Time: Orders within the 5-mile radius shall be delivered within 45 minutes of order placement, and orders outside the radius shall be delivered within 60 minutes.

C. Peak Hours: The Delivery Service Provider shall be prepared for increased delivery demand during peak hours, including evenings and weekends.

III. Operating Hours

A. Cafe's Operating Hours: The Cafe's operating hours for delivery services shall mirror its regular operating hours, which are Monday through Sunday from 7:00 AM to 9:00 PM.

B. Adherence to Operating Hours: The Delivery Service Provider shall adhere to the Cafe's operating hours and shall not accept orders outside of these hours unless agreed upon in advance.

C. Adjustment of Hours: The Cafe reserves the right to adjust its operating hours and delivery schedule with prior notice to the Delivery Service Provider.

IV. Delivery Procedures

A. Order Placement: Customers shall place orders directly with the Cafe through its designated ordering platform. The Cafe shall transmit orders to the Delivery Service Provider for fulfillment.

B. Packaging Requirements: The Delivery Service Provider shall use appropriate packaging to ensure the safe transport of food and beverages, following the Cafe's packaging standards.

C. Delivery Tracking: The Delivery Service Provider shall provide real-time tracking information to the Cafe and customers, allowing for the monitoring of delivery progress.

V. Performance Standards

A. Timeliness: The Delivery Service Provider shall strive to deliver orders within 45 minutes of order placement for deliveries within the 5-mile radius, and within 60 minutes for deliveries outside the radius.

B. Order Accuracy: Orders shall be delivered accurately, with all items accounted for and in the correct quantities.

C. Customer Satisfaction: The Delivery Service Provider shall maintain a high level of customer satisfaction, handling inquiries and issues promptly and professionally.

VI. Payment Terms

A. Service Fees: The Cafe shall pay the Delivery Service Provider a flat fee of $5 for each delivery completed within the 5-mile radius and $8 for deliveries outside the radius.

B. Billing Cycle: The Delivery Service Provider shall submit invoices to the Cafe on a weekly basis, detailing the number of deliveries completed.

C. Payment Terms: Payment shall be made by the Cafe within 30 days of receipt of the invoice. Late payments shall accrue interest at a rate of 1.5% per month.

VII. Liabilities and Indemnities

A. Service Provider's Liability: The Delivery Service Provider shall be liable for any damage to or loss of orders during delivery, except in cases of force majeure or where the damage or loss is due to the fault of the Cafe.

B. Cafe's Liability: The Cafe shall not be liable for any damages or losses incurred by the Delivery Service Provider during the provision of delivery services, except in cases of negligence or willful misconduct by the Cafe.

C. Indemnification Clause: The Delivery Service Provider agrees to indemnify and hold the Cafe harmless from any claims, damages, or losses arising from the Delivery Service Provider's performance of delivery services.

VIII. Duration and Termination

A. Contract Duration: This Contract shall commence on [start date] and shall continue for a period of one year. It may be renewed by mutual agreement of the parties.

B. Termination Clause: Either party may terminate this Contract with 30 days' written notice to the other party. Termination shall not relieve either party of any obligations accrued prior to the termination date.

IX. Confidentiality

A. Non-Disclosure Agreement: Both parties agree to maintain the confidentiality of all proprietary and sensitive information disclosed during the course of this Contract.

B. Duration of Confidentiality: The confidentiality obligations shall remain in effect indefinitely, even after the termination or expiration of this Contract.

X. Force Majeure

A. Definition and Examples: Neither party shall be liable for any failure or delay in performance under this Contract due to circumstances beyond their control, including but not limited to acts of God, natural disasters, or government actions.

B. Obligations of the Parties: In the event of a force majeure event, the affected party shall promptly notify the other party and make reasonable efforts to mitigate the impact of the event on the performance of this Contract.

XI. Dispute Resolution

A. Mediation/Arbitration: Any disputes arising out of or in connection with this Contract shall first be attempted to be resolved through mediation. If mediation fails, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

B. Jurisdiction: This Contract shall be governed by and construed in accordance with the laws of the State of [State]. Any legal actions or proceedings arising out of this Contract shall be brought in the state or federal courts located in [County, State].

XII. Amendments

A. Procedure for Amendments: Any amendments or modifications to this Contract must be made in writing and signed by both parties.

B. Consent Requirements: Both parties must consent to any amendments or modifications to this Contract for them to be valid.

XIII. Miscellaneous Provisions

A. Entire Agreement: This Contract constitutes the entire agreement between the parties and supersedes all prior negotiations, representations, or agreements, whether written or oral.

B. Severability: If any provision of this Contract is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

C. Notices: Any notices or communications required or permitted under this Contract shall be in writing and delivered to the respective parties' addresses as specified in this Contract.

D. Assignment: Neither party shall assign or transfer any rights or obligations under this Contract without the prior written consent of the other party.