Insurance Administrative Assistant Resume

Address: [YOUR ADDRESS]

Phone Number: [YOUR PHONE NUMBER]

LinkedIn: https://www.linkedin.com/in/your_own_profile

Objective

Results-driven and highly organized administrative assistant with over [X] years of experience in the insurance industry. Seeking to leverage my expertise in managing insurance policies, handling client inquiries, processing claims, and performing clerical tasks to enhance operational efficiency in a dynamic organization.

Qualifications

Extensive Insurance Knowledge: Over [X] years of experience managing insurance policies, claims processing, and client communications.

Administrative Expertise: Proficient in clerical tasks such as filing, data entry, and scheduling meetings.

Customer Service Excellence: Skilled in handling client inquiries via phone, email, and in-person, providing detailed and accurate information.

Confidentiality and Compliance: Maintain confidential client files and documentation, ensuring adherence to regulatory requirements.
Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Financial Acumen: Assist in the preparation of monthly and annual financial reports.

Strong Communication Skills: Excellent verbal and written communication skills.

Organizational Skills: Strong organizational and time-management skills with the ability to handle multiple tasks simultaneously.

Detail-oriented: Focused on accuracy and thoroughness in all tasks.

Professional Experience

Administrative Assistant

[CURRENT COMPANY NAME], [CITY, STATE]
[START DATE] - Present

Update insurance policies, ensuring accuracy.

Address client inquiries promptly via phone, email, and in person.

Process insurance claims, ensuring quick and accurate resolution for clients.

Handle clerical tasks like filing, data entry, and meeting scheduling.

Maintain confidential client files and documentation.

Assist in the preparation of monthly and annual financial reports.

Administrative Assistant - Claims Processing

[PREVIOUS COMPANY NAME], [CITY, STATE]
[START DATE] - [END DATE]

Processed insurance claims from submission to settlement.

Answered client inquiries and provided claim status updates.

Maintained detailed records of claims and correspondence for audit purposes.

Assisted with phones, emails, and appointments.

Collaborated with team members to improve claim processing procedures.

Education

Associate of Applied Science in Business Administration

[UNIVERSITY NAME], [CITY, STATE]

Graduated: [MONTH, YEAR]

Skills

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Knowledge of insurance policies and procedures
Excellent communication and customer service skills
Strong organizational and time-management skills
Detail-oriented with a focus on accuracy
Ability to handle multiple tasks simultaneously

Certifications

Certified Administrative Professional (CAP)
International Association of Administrative Professionals

Achievements and Awards

Employee of the Month: Recognized in December 2055 for outstanding performance in client service and efficiency in processing insurance claims.

Outstanding Service Award: Awarded in March 2054 for excellence in claims processing and improving client satisfaction.

Top Performer Award: Honored in 2053 for exceptional organizational skills and accuracy in managing insurance policies.

Perfect Attendance Award: Received in 2052 for maintaining perfect attendance throughout the year.

Customer Service Excellence Award: Recognized in 2051 for consistently delivering superior customer service and handling client inquiries effectively.

Professional Affiliations

Member, International Association of Administrative Professionals (IAAP)
Member, National Association of Professional Insurance Agents (PIA)
Member, American Society of Administrative Professionals (ASAP)