Free Healthcare Administrative Assistant Resume

Address: [YOUR ADDRESS]

Phone Number: [YOUR PHONE NUMBER]

LinkedIn: https://www.linkedin.com/in/your_own_profile

Professional Summary

Experienced Administrative Professional with a robust background in the healthcare sector. Expertise in medical terminology, patient scheduling, billing, and administrative support. Proven ability to manage office operations efficiently and provide exceptional patient service.

Qualifications

• Medical Terminology: Proficient in terminology relevant to healthcare operations, ensuring accurate communication and documentation.

• Patient Scheduling: Experienced in managing patient appointments efficiently, optimizing scheduling to minimize wait times and maximize provider productivity.

• Medical Billing and Coding: Skilled in billing procedures, including claim submission, payment posting, and resolving billing inquiries to ensure timely reimbursement.

• Office Administration: Proven ability to manage administrative tasks such as data entry, document management, and maintaining office efficiency.

• Customer Service: Dedicated to delivering exceptional patient service, and handling inquiries with professionalism, empathy, and efficiency.

• Electronic Health Records (EHR): Competent in navigating and updating EHR systems to maintain accurate patient records and ensure compliance with healthcare regulations.

• Microsoft Office Suite: Proficient in using MS Office applications (Word, Excel, Outlook) to streamline administrative tasks and enhance operational efficiency.

Professional Experience

Healthcare Administrative Assistant

[CURRENT COMPANY NAME], [CITY, STATE]
[START DATE] - Present

• Manage patient scheduling, ensuring accurate and timely appointments.

• Manage medical billing, coding, and claims.

• Support healthcare professionals with data entry and document management.

• Maintain confidential patient records per healthcare regulations.

• Assist patients with inquiries, providing excellent customer service.

Administrative Assistant

[PREVIOUS COMPANY NAME], [CITY, STATE]
[START DATE] - [END DATE]

• Handled front desk duties, including patient greetings and phone calls.

• Processed patient information and updated electronic health records (EHR).

• Coordinated patient referrals and scheduled follow-up appointments.

• Managed billing, collections, and accounts payable/receivable.

• Organized and maintained medical and office supplies inventory.

Education

Associate Degree in Health Administration

[UNIVERSITY NAME], [CITY, STATE]

Graduated: [MONTH, YEAR]

Certifications

Certified Medical Administrative Assistant (CMAA)

Certified Billing and Coding Specialist (CBCS)

Skills

• Medical Terminology

• Patient Scheduling

• Medical Billing and Coding

• Office Administration

• Customer Service

• Electronic Health Records (EHR)

• Microsoft Office Suite

Achievements and Awards

• Recognition for Outstanding Patient Service: Commended multiple times by patients and colleagues for delivering compassionate and efficient customer service.

• Efficiency in Billing and Coding: Achieved a 98% accuracy rate in medical billing and coding, resulting in improved revenue cycle management.

• Leadership in Office Efficiency: Implemented new scheduling protocols that reduced patient wait times by 20%.

• Certification Distinctions: Awarded the Certified Medical Administrative Assistant (CMAA) and Certified Billing and Coding Specialist (CBCS) certifications with high marks.

Professional Affiliations

• Member, American Association of Medical Assistants (AAMA): Active participant in professional development workshops and networking events.

• Participant, Healthcare Administration Forums: Engaged in discussions on industry trends and best practices.

• Volunteer, Community Health Initiatives: Contributed administrative support to local healthcare outreach programs.

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