Healthcare Administrative Assistant Resume

Address: [YOUR ADDRESS]

Phone Number: [YOUR PHONE NUMBER]

LinkedIn: https://www.linkedin.com/in/your_own_profile

Professional Summary

Experienced Administrative Professional with a robust background in the healthcare sector. Expertise in medical terminology, patient scheduling, billing, and administrative support. Proven ability to manage office operations efficiently and provide exceptional patient service.

Qualifications

Medical Terminology: Proficient in terminology relevant to healthcare operations, ensuring accurate communication and documentation.

Patient Scheduling: Experienced in managing patient appointments efficiently, optimizing scheduling to minimize wait times and maximize provider productivity.

Medical Billing and Coding: Skilled in billing procedures, including claim submission, payment posting, and resolving billing inquiries to ensure timely reimbursement.

Office Administration: Proven ability to manage administrative tasks such as data entry, document management, and maintaining office efficiency.

Customer Service: Dedicated to delivering exceptional patient service, and handling inquiries with professionalism, empathy, and efficiency.

Electronic Health Records (EHR): Competent in navigating and updating EHR systems to maintain accurate patient records and ensure compliance with healthcare regulations.

Microsoft Office Suite: Proficient in using MS Office applications (Word, Excel, Outlook) to streamline administrative tasks and enhance operational efficiency.

Professional Experience

Healthcare Administrative Assistant

[CURRENT COMPANY NAME], [CITY, STATE]
[START DATE] - Present

Manage patient scheduling, ensuring accurate and timely appointments.

Manage medical billing, coding, and claims.

Support healthcare professionals with data entry and document management.

Maintain confidential patient records per healthcare regulations.

Assist patients with inquiries, providing excellent customer service.

Administrative Assistant

[PREVIOUS COMPANY NAME], [CITY, STATE]
[START DATE] - [END DATE]

Handled front desk duties, including patient greetings and phone calls.

Processed patient information and updated electronic health records (EHR).

Coordinated patient referrals and scheduled follow-up appointments.

Managed billing, collections, and accounts payable/receivable.

Organized and maintained medical and office supplies inventory.

Education

Associate Degree in Health Administration

[UNIVERSITY NAME], [CITY, STATE]

Graduated: [MONTH, YEAR]

Certifications

Certified Medical Administrative Assistant (CMAA)

Certified Billing and Coding Specialist (CBCS)

Skills

Medical Terminology
Patient Scheduling
Medical Billing and Coding
Office Administration
Customer Service
Electronic Health Records (EHR)
Microsoft Office Suite

Achievements and Awards

Recognition for Outstanding Patient Service: Commended multiple times by patients and colleagues for delivering compassionate and efficient customer service.

Efficiency in Billing and Coding: Achieved a 98% accuracy rate in medical billing and coding, resulting in improved revenue cycle management.

Leadership in Office Efficiency: Implemented new scheduling protocols that reduced patient wait times by 20%.

Certification Distinctions: Awarded the Certified Medical Administrative Assistant (CMAA) and Certified Billing and Coding Specialist (CBCS) certifications with high marks.