Nursing Administrative Assistant Resume

Phone Number: [YOUR PHONE NUMBER]

Address: [YOUR ADDRESS]

LinkedIn: https://www.linkedin.com/in/your_own_profile

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I. Objective

Highly organized and detail-oriented Nursing Administrative Assistant with over [NUMBER] years of experience in optimizing workflows and delivering compassionate patient care in healthcare settings. Adept at managing sensitive medical documentation, coordinating nursing staff schedules, and fostering effective communication between patients, families, and healthcare professionals.

II. Education

Associate Degree in Health Administration

• [UNIVERSITY NAME]

• Graduated: [DATE]

III. Work Experience

Nursing Administrative Assistant | [CURRENT HOSPITAL NAME] | [START DATE]- Present

• Coordinate daily administrative tasks to enhance workflow and improve patient care outcomes.

• Manage patient records meticulously, ensuring compliance with HIPAA standards and patient privacy regulations.

• Schedule nursing staff for all shifts, adjusting for last-minute changes to maintain optimal coverage and patient care quality.

• Provide support and information to patients and their families, addressing any concerns or queries during hospital stays.

• Lead the onboarding process for new nursing staff, including training sessions on hospital policies, patient care protocols, and electronic health record (EHR) systems (Meditech, Epic).

• Collaborate with nursing supervisors and department heads to identify opportunities for workflow improvements and staff efficiency.

Medical Administrative Assistant | [PREVIOUS HOSPITAL NAME] | [START DATE] - [END DATE]

• Managed patient intake and scheduling appointments efficiently, reducing patient wait times by 20%.

• Maintained and updated electronic health records (EHR) systems, ensuring data accuracy and compliance with privacy regulations.

• Processed insurance claims, resolving discrepancies and facilitating timely payments to prevent revenue loss.

• Assisted in organizing and executing special medical events, workshops, and community health fairs, enhancing patient education and clinic outreach.

• Implemented efficient file management protocols, ensuring patient records were complete and easily accessible to healthcare providers.

IV. Skills

• Healthcare Management Software: Proficient in Epic, Meditech, Cerner, and eClinicalWorks

• Medical Terminology and Procedures: In-depth knowledge of medical terminology, healthcare procedures, and nursing protocols

• Administrative Proficiency: Strong organizational skills, multitasking abilities, and efficient time management

• Confidentiality: Expert in handling sensitive patient information with the utmost discretion and confidentiality

• Microsoft Office Suite: Skilled in Word, Excel, PowerPoint, Outlook, and Access

• Communication & Interpersonal Skills: Exceptional verbal and written communication, with a strong focus on patient care and family interactions

V. Certifications

• Certified Medical Administrative Assistant (CMAA)

• Basic Life Support (BLS) Certification

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