Web Usability Test Report
Web Usability Test Report
Prepared by: [Your Name]
Company Name: [Your Company Name]
Date of Testing: May 15, 2051
I. Introduction
This report details the findings from the usability testing conducted on our e-commerce website. The purpose of this test is to improve the user experience and increase conversion rates.
II. Objectives
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Assess the overall user satisfaction
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Identify any usability issues
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Gather feedback for potential improvements
III. Scope
The usability test was performed on the latest version of our e-commerce website, focusing on key functionalities such as product browsing, cart management, and checkout process.
IV. Test Environment
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Date of Test: May 1-10, 2051
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Test Participants: 15 users
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Devices Used: Desktop, Mobile, Tablet
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Browser Types: Chrome, Firefox, Safari
V. Test Summary
|
Test Case ID |
Test Scenario |
Expected Result |
Actual Result |
Status |
|---|---|---|---|---|
|
TC01 |
Browse Products |
Products are displayed correctly |
Products displayed correctly |
Pass |
|
TC02 |
Add to Cart |
Item added to cart |
Item added successfully |
Pass |
|
TC03 |
Checkout Process |
Successful checkout |
Error on payment |
Fail |
VI. Defect Summary
|
Defect ID |
Description |
Severity |
Status |
|---|---|---|---|
|
DF01 |
Checkout error on payment |
High |
Open |
VII. Findings and Recommendations
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Improve payment gateway integration to resolve checkout issues.
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Enhance website responsiveness on mobile devices.
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Conduct additional testing on different browser versions.
VIII. Conclusion
The usability test has provided valuable insights into the user experience of our e-commerce website. By addressing the identified issues, we can significantly enhance user satisfaction and conversion rates.
IX. Appendices
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Test Scenarios
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User Feedback
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Survey Results
X. Contact Information
For further details, please contact:
[Your Name] | [Your Email]
