Web Usability Test Report

Prepared by: [Your Name]

Company Name: [Your Company Name]

Date of Testing: May 15, 2051

I. Introduction

This report details the findings from the usability testing conducted on our e-commerce website. The purpose of this test is to improve the user experience and increase conversion rates.

II. Objectives

Assess the overall user satisfaction
Identify any usability issues
Gather feedback for potential improvements

III. Scope

The usability test was performed on the latest version of our e-commerce website, focusing on key functionalities such as product browsing, cart management, and checkout process.

IV. Test Environment

Date of Test: May 1-10, 2051
Test Participants: 15 users
Devices Used: Desktop, Mobile, Tablet
Browser Types: Chrome, Firefox, Safari

V. Test Summary

Test Case ID	Test Scenario	Expected Result	Actual Result	Status
TC01	Browse Products	Products are displayed correctly	Products displayed correctly	Pass
TC02	Add to Cart	Item added to cart	Item added successfully	Pass
TC03	Checkout Process	Successful checkout	Error on payment	Fail

VI. Defect Summary

Defect ID	Description	Severity	Status
DF01	Checkout error on payment	High	Open

VII. Findings and Recommendations

Improve payment gateway integration to resolve checkout issues.
Enhance website responsiveness on mobile devices.
Conduct additional testing on different browser versions.

VIII. Conclusion

The usability test has provided valuable insights into the user experience of our e-commerce website. By addressing the identified issues, we can significantly enhance user satisfaction and conversion rates.