Company Contact List
Company Contact List
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Prepared by: [Your Name] |
Company: [Your Company Name] |
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Purpose:
This list provides easy access to customer support personnel for inquiries and assistance. It helps ensure that customers can quickly reach the appropriate contact for their needs.
Customer Support Team Contacts
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Field |
Details |
|---|---|
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Name |
Jessica Thompson |
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Position |
Customer Support Manager |
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jessica.thompson@csm.com |
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Phone |
+1-555-100-2000 |
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Availability |
Monday to Friday, 9 AM - 5 PM |
Notes: Oversees the entire support team and handles escalated issues.
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Field |
Details |
|---|---|
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Name |
Robert Garcia |
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Position |
Technical Support Specialist |
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robert.garcia@tss.com |
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Phone |
+1-555-200-3000 |
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Availability |
Monday to Friday, 10 AM - 6 PM |
Notes: Specializes in software-related inquiries and troubleshooting.
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Field |
Details |
|---|---|
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Name |
Lisa Chen |
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Position |
Customer Service Representative |
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lisa.chen@csr.com |
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Phone |
+1-555-300-4000 |
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Availability |
Tuesday to Saturday, 8 AM - 4 PM |
Notes: Handles general inquiries and provides basic product support.
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Field |
Details |
|---|---|
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Name |
Daniel Lee |
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Position |
Billing Support Specialist |
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daniel.lee@bss.com |
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Phone |
+1-555-400-5000 |
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Availability |
Monday to Friday, 9 AM - 5 PM |
Notes: Manages billing inquiries, payment issues, and account questions.
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Field |
Details |
|---|---|
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Name |
Amanda Martinez |
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Position |
Customer Success Manager |
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amanda.martinez@csm.com |
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Phone |
+1-555-500-6000 |
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Availability |
Monday to Friday, 11 AM - 7 PM |
Notes: Focuses on long-term customer satisfaction and retention strategies.
Emergency Contact
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Field |
Details |
|---|---|
|
Name |
Michael Anderson |
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Position |
Head of Support Operations |
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michael.anderson@hoso.com |
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Phone |
+1-555-600-7000 |
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Availability |
24/7 for emergencies |
Notes: Contact for urgent issues outside regular support hours.
