Car Rental Disciplinary Notice
Car Rental Disciplinary Notice
[Date]
[Customer's Name]
[Customer's Address]
Subject: Car Rental Disciplinary Notice
Dear [Customer's Name],
I am writing to inform you of a violation of our rental agreement that occurred during your recent rental period with [Your Company Name]. As the Rental Manager, it is my responsibility to address such matters in accordance with our company policies.
Description of Violation
On [Date], it was noted that the vehicle rented under reservation number [AAA000] was returned with significant damages that were not reported at the time of return. Specifically, the vehicle had scratches along the passenger side door and bumper, which require professional repair.
Impact of Violation
This violation is serious as it contravenes the terms outlined in our rental agreement, specifically Section 5.2 regarding vehicle condition upon return. Such damages incur additional costs and inconvenience for our operations and subsequent customers.
Next Steps
To rectify this matter, we kindly request that you provide payment for the damages totaling $[000]. Please contact our office immediately at [Your Number] to arrange for payment or discuss this matter further.
Should you have any questions or wish to discuss this further, please do not hesitate to contact me directly at [Your Number] or [Your Email]. Our office hours are Monday to Friday, 9:00 AM to 5:00 PM.
We appreciate your immediate attention to this issue and expect your prompt compliance with our company policies to avoid any further escalation.
Sincerely,
[Your Name]
[Your Job Title]
[Your Company Name]
