Customer Service Sales Associate Job Description

Position Overview

We are seeking a motivated and energetic Customer Service Sales Associate to join our dynamic team. The ideal candidate will be responsible for providing excellent customer service, responding to client inquiries, and driving sales by offering tailored solutions to our customers' needs.

Key Responsibilities

Greet customers warmly and ascertain their needs, providing recommendations based on product knowledge.

Handle customer inquiries and complaints in a courteous and professional manner, ensuring a positive experience.

Achieve and exceed sales targets by effectively promoting and upselling products and services.

Maintain a clean, organized, and visually appealing sales floor.

Stay up-to-date with product knowledge and company policies to ensure accurate information is provided to customers.

Collaborate with team members to achieve store goals and contribute to a positive team environment.

Qualifications

High School Diploma or equivalent; Bachelor's degree preferred.
Proven experience in a customer service or sales role.
Strong communication and interpersonal skills.
Ability to work in a fast-paced, dynamic environment.
Proficiency in using customer management software and point-of-sale systems.
Flexibility to work various shifts, including evenings, weekends, and holidays.

Skills and Competencies

Customer-focused with a commitment to providing top-notch service.
Sales-oriented with the ability to identify and capitalize on sales opportunities.
Team player with a positive attitude and strong work ethic.
Excellent problem-solving and multitasking abilities.
Ability to handle difficult situations with professionalism and composure.
Strong organizational skills and attention to detail.

Application Process

If you are a dedicated professional with a passion for customer service and sales, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and why you would be a valuable addition to our team at [YOUR COMPANY EMAIL] or [YOUR EMAIL].