Furniture Sales Associate Job Description
Furniture Sales Associate Job Description
I. Job Summary
As a Furniture Sales Associate at [YOUR COMPANY NAME], you will be responsible for providing exceptional customer service, assisting customers with furniture selections, and ensuring the sales floor is well-maintained. You will play a key role in driving sales, maintaining product knowledge, and contributing to the overall success of the store.
II. Key Responsibilities
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Greet and assist customers in a friendly and professional manner.
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Provide product information and advice to customers to help them make informed purchasing decisions.
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Maintain the sales floor by organizing merchandise, restocking items, and ensuring a clean and attractive display.
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Operate the cash register and handle transactions accurately.
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Assist with inventory management, including receiving and processing new stock.
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Stay informed about current promotions, sales, and store policies.
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Address customer complaints and resolve issues promptly and effectively.
III. Required Qualifications and Skills
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High school diploma or equivalent.
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Previous retail or customer service experience, preferably in furniture sales.
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Excellent communication and interpersonal skills.
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Strong organizational skills and attention to detail.
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Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
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Basic math skills and proficiency in operating a cash register.
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Ability to stand for extended periods and lift/move merchandise as needed.
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Positive attitude and a team-oriented mindset.
IV. Working Conditions
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Flexible schedule, including weekends, evenings, and holidays.
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Standing and walking for extended periods.
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Lifting, carrying, and moving merchandise up to 50 pounds.
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Exposure to a retail environment with regular customer interaction.
V. Reporting Structure
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Reports to the Store Manager.
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Collaborates with other Sales Associates and team members.
VI. Salary Range
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Hourly wage: $14 - $17 per hour, based on experience and qualifications.
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Opportunities for performance-based incentives and bonuses up to $1,000 per quarter.
VII. Benefits
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Employee discounts on furniture and merchandise up to 25%.
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Health insurance options with company contribution up to 70%.
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Dental and vision insurance with company contribution up to 50%.
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Paid time off: 12 days of PTO per year plus 6 paid holidays.
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401(k) plan with a company match of up to 4%.
