Footwear Sales Associate Job Description

Footwear Sales Associate Job Description

I. Job Summary

As a Footwear Sales Associate at [YOUR COMPANY NAME], you will be responsible for providing excellent customer service, assisting customers with their footwear needs, and maintaining the sales floor. Your role will involve helping customers find the perfect shoes, ensuring the store is organized, and contributing to achieving sales targets.

II. Key Responsibilities

  • Greet and assist customers in a friendly and professional manner.

  • Provide product information and recommendations to help customers select the right footwear.

  • Maintain an organized and attractive sales floor by restocking merchandise and arranging displays.

  • Operate the cash register and handle transactions accurately.

  • Assist with inventory management, including receiving and processing new stock.

  • Stay informed about current promotions, sales, and store policies.

  • Address customer complaints and resolve issues promptly and effectively.

  • Collaborate with team members to achieve store sales targets.

  • Participate in regular training sessions to enhance product knowledge and customer service skills.

III. Required Qualifications and Skills

  • High school diploma or equivalent.

  • Previous retail or customer service experience, preferably in footwear sales.

  • Excellent communication and interpersonal skills.

  • Strong organizational skills and attention to detail.

  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

  • Basic math skills and proficiency in operating a cash register.

  • Ability to stand for extended periods and lift/move merchandise as needed.

  • Positive attitude and a team-oriented mindset.

IV. Compensation and Benefits

  • Hourly wage: $12 - $15 per hour, based on experience and qualifications.

  • Opportunities for performance-based incentives and bonuses up to $500 per quarter.

  • Employee discounts on footwear and merchandise up to 25%.

  • Health insurance options with company contribution up to 70%.

  • Dental and vision insurance with company contribution up to 50%.

  • Paid time off: 10 days of PTO per year plus 5 paid holidays.

  • 401(k) plan with a company match of up to 4%.


To apply, please email your resume to [YOUR COMPANY EMAIL] or visit the career portal on [YOUR COMPANY WEBSITE].


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