Free IT Issue Log Template
IT Issue Log
The IT Issue Log tracks and manages IT problems, categorizing them for efficient resolution and clear communication. It helps prioritize tasks, assign responsibilities, and maintain a historical record for analysis and future reference.
Prepared by: [YOUR NAME]
Date: [DATE]
|
Issue ID |
Description |
Type |
Status |
Date Reported |
|---|---|---|---|---|
|
001 |
System crash during peak hours |
Incident |
Open |
2050-07-19 |
|
002 |
Software update failure |
Maintenance |
Closed |
2050-07-18 |
|
003 |
User unable to access email |
User Reported |
Resolved |
2050-07-17 |
|
004 |
Security vulnerability detected |
Project |
Open |
2050-07-15 |
|
005 |
Network latency issues |
Standard |
Closed |
2050-07-14 |
Reminders
-
Ensure timely and accurate updates are made to the status and resolution of each issue to maintain an up-to-date record.
-
Review and categorize newly reported issues promptly to ensure appropriate response and resolution strategies are applied.
-
Conduct follow-up reviews to verify that issues have been effectively resolved and that no further action is needed.
