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School Receptionist Job Description

School Receptionist Job Description


I. Job Summary

The School Receptionist serves as the first point of contact for students, parents, visitors, and staff at [Your Company Name].

This role is pivotal in maintaining a positive and professional environment within the school’s front office.

The ideal candidate will exhibit exceptional organizational skills, strong interpersonal abilities, and a keen attention to detail to ensure smooth daily operations and effective communication.


II. Key Responsibilities

  1. Front Desk Management:

    • Greet and assist students, parents, visitors, and staff in a courteous and professional manner.

    • Manage and route incoming telephone calls, emails, and messages to appropriate staff members.

    • Maintain a clean and organized reception area.

  2. Administrative Support:

    • Perform clerical duties including data entry, filing, and managing school records.

    • Schedule appointments and meetings for school staff and administration.

    • Handle correspondence and documentation related to student admissions, records, and attendance.

  3. Student and Visitor Assistance:

    • Process visitor check-ins and issue visitor badges.

    • Provide information and assistance to students and parents regarding school policies, procedures, and events.

    • Assist with student arrivals and departures, including coordinating with the transportation department as needed.

  4. Communication and Coordination:

    • Act as a liaison between the school and external stakeholders, including vendors and community organizations.

    • Coordinate with various school departments to facilitate smooth operations.

    • Manage and update school communication platforms as required.

  5. Emergency Response:

    • Maintain awareness of emergency procedures and protocols.

    • Assist in managing emergency situations by providing support and information to emergency responders.

  6. Record Keeping and Reporting:

    • Maintain accurate records of school-related documents and communications.

    • Prepare and generate reports as requested by school administration.


III. Required Qualifications

  1. Education and Experience:

    • High School Diploma or equivalent required; Associate’s Degree or higher preferred.

    • Minimum of 2 years of experience in a receptionist or administrative support role, preferably in an educational setting.

  2. Skills and Abilities:

    • Excellent verbal and written communication skills.

    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and school management software.

    • Strong organizational and multitasking abilities.

    • Ability to maintain confidentiality and handle sensitive information with discretion.

  3. Personal Attributes:

    • Professional demeanor with a strong commitment to customer service.

    • Ability to work independently and as part of a team.

    • Detail-oriented with a proactive approach to problem-solving.


IV. Working Conditions

Category

Details

Work Hours

Full-time, 40 hours per week

Location

[Your Company Address]

Physical Requirements

Ability to sit for extended periods and occasionally lift up to 25 pounds.

Work Environment

Office setting with moderate noise level.


V. Compensation and Benefits

Component

Details

Salary Range

$45,000 - $55,000 per annum

Health Insurance

Comprehensive health, dental, and vision coverage.

Retirement Plan

401(k) plan with employer match.

Paid Time Off

15 days of vacation and 10 days of sick leave annually.


VI. Application Process

Interested candidates should submit their resume and a cover letter to [Your Company Email]. For inquiries, please contact [Your Email] or call [Your Company Number].


VII. Equal Opportunity Employment

[Your Company Name] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


VIII. Contact Information

For more information about [Your Company Name], visit our website at [Your Company Website] or follow us on social media: [Your Company Social Media].

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