Receptionist Job Description for Nursing Home

Job Title: Receptionist for Nursing Home

Job Summary:

[Your Company Name] is seeking a dedicated and personable Receptionist to join our team at Heavenly Sunrise Nursing Home. The ideal candidate will have strong organizational and communication skills and a passion for providing exceptional service to our residents and visitors. This role is crucial in ensuring smooth operations and maintaining a welcoming environment at our facility.

Responsibilities and Duties:

• Greet and assist residents, families, and visitors in a courteous and professional manner.

• Answer and manage incoming phone calls, directing them to appropriate departments or individuals.

• Handle and maintain resident records, ensuring confidentiality and accuracy.

• Schedule and coordinate appointments, meetings, and visitor access.

• Manage daily administrative tasks such as filing, data entry, and mail distribution.

• Respond to inquiries and provide information about the nursing home services and policies.

• Assist with various clerical tasks and support other staff members as needed.

• Ensure the reception area is clean, organized, and welcoming at all times.

Qualifications:

• High school diploma or equivalent; additional education or certification in office administration is a plus.

• Proven experience as a receptionist or in a similar administrative role.

• Excellent verbal and written communication skills.

• Strong organizational and multitasking abilities.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office equipment.

• Ability to handle sensitive information with discretion and professionalism.

• Empathetic and patient-oriented attitude towards residents and their families.

Skills and Competencies:

• Outstanding interpersonal and customer service skills.

• Attention to detail and problem-solving abilities.

• Ability to work independently and as part of a team.

• Strong time management and organizational skills.

Work Environment:

• The Receptionist will work at Heavenly Sunrise Nursing Home located at [Your Company Address].

• The role requires sitting for extended periods and occasional lifting of light office supplies.

Reporting Structure:

• Reports to: Office Manager/Facility Administrator.

Salary and Benefits:

• Competitive Salary: $20.00 - $30.00 per hour, based on experience.

• Benefits Package Includes:

  • Health insurance (medical, dental, and vision coverage)

  • Paid time off (PTO) including vacation and sick leave

  • Retirement plan with company matching contributions

  • Life insurance

  • Employee assistance program (EAP)

  • Flexible work hours

  • Professional development opportunities

  • Discounted gym membership

Application Process:

Interested candidates should send their resume and cover letter to [Your Company Email]. Please include "Receptionist Application - Heavenly Sunrise Nursing Home" in the subject line.

Application Deadline: August 31, 2050

About Us:

[Your Company Name] is committed to providing high-quality care and services to our residents. We strive to create a supportive and positive environment for both our residents and staff.

Contact Information:

For more information, visit our website: [Your Company Website] or follow us on social media: [Your Company Social Media].

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