Receptionist Job Description for Nursing Home

Job Title: Receptionist for Nursing Home

Job Summary:

[Your Company Name] is seeking a dedicated and personable Receptionist to join our team at Heavenly Sunrise Nursing Home. The ideal candidate will have strong organizational and communication skills and a passion for providing exceptional service to our residents and visitors. This role is crucial in ensuring smooth operations and maintaining a welcoming environment at our facility.

Responsibilities and Duties:

Greet and assist residents, families, and visitors in a courteous and professional manner.
Answer and manage incoming phone calls, directing them to appropriate departments or individuals.
Handle and maintain resident records, ensuring confidentiality and accuracy.
Schedule and coordinate appointments, meetings, and visitor access.
Manage daily administrative tasks such as filing, data entry, and mail distribution.
Respond to inquiries and provide information about the nursing home services and policies.
Assist with various clerical tasks and support other staff members as needed.
Ensure the reception area is clean, organized, and welcoming at all times.

Qualifications:

High school diploma or equivalent; additional education or certification in office administration is a plus.
Proven experience as a receptionist or in a similar administrative role.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office equipment.
Ability to handle sensitive information with discretion and professionalism.
Empathetic and patient-oriented attitude towards residents and their families.

Skills and Competencies:

Outstanding interpersonal and customer service skills.
Attention to detail and problem-solving abilities.
Ability to work independently and as part of a team.
Strong time management and organizational skills.

Work Environment:

The Receptionist will work at Heavenly Sunrise Nursing Home located at [Your Company Address].
The role requires sitting for extended periods and occasional lifting of light office supplies.

Reporting Structure:

Reports to: Office Manager/Facility Administrator.

Salary and Benefits:

Competitive Salary: $20.00 - $30.00 per hour, based on experience.
Benefits Package Includes:
- Health insurance (medical, dental, and vision coverage)
- Paid time off (PTO) including vacation and sick leave
- Retirement plan with company matching contributions
- Life insurance
- Employee assistance program (EAP)
- Flexible work hours
- Professional development opportunities
- Discounted gym membership

Application Process:

Interested candidates should send their resume and cover letter to [Your Company Email]. Please include "Receptionist Application - Heavenly Sunrise Nursing Home" in the subject line.

Application Deadline: August 31, 2050

About Us:

[Your Company Name] is committed to providing high-quality care and services to our residents. We strive to create a supportive and positive environment for both our residents and staff.

Contact Information:

For more information, visit our website: [Your Company Website] or follow us on social media: [Your Company Social Media].