Senior Receptionist Job Description

Department	Location
Front Office	[Your Company Address]
Reports To	Employment Type
Office Manager	Full-Time

Overview

The Senior Receptionist is responsible for managing the front desk operations, providing exceptional customer service, and overseeing the administrative duties of the reception area. This role includes supervising junior receptionists, coordinating office activities, and ensuring smooth communication between clients and staff.

Key Responsibilities

As a Senior Receptionist, your primary duties will include:

• Greeting and welcoming guests in a professional and friendly manner.

• Answering and directing phone calls to the appropriate staff members.

• Managing the front desk and maintaining a tidy and organized reception area.

• Coordinating and scheduling appointments and meetings.

• Handling incoming and outgoing mail and courier services.

• Assisting with administrative tasks such as data entry, filing, and document management.

• Providing support to other departments as needed.

• Ensuring compliance with company policies and procedures.

Qualifications

The ideal candidate for the Senior Receptionist position should possess the following qualifications:

• High school diploma or equivalent; additional certification or training is a plus.

• Proven experience as a receptionist, front desk representative, or similar role.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Strong verbal and written communication skills.

• Excellent organizational and multitasking abilities.

• Attention to detail and problem-solving skills.

• Ability to maintain confidentiality and handle sensitive information.

• Professional appearance and conduct.

Physical Requirements

• Ability to sit for extended periods.

• Occasional lifting of office supplies and equipment.

Working Conditions

• Primarily office-based with a professional environment.

• Standard working hours, with occasional need for flexibility.

How to Apply

If you meet the qualifications and are interested in this opportunity, please submit your resume and cover letter to [Your Company Email] for consideration. We look forward to reviewing your application.

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