Grocery Store Customer Feedback Log Format

Grocery Store Customer Feedback Log Format

This feedback log is designed to document customer experiences at [Your Company Name], ensuring we maintain high standards and continuously improve our services. It outlines the date of feedback, customer's name, feedback details, rating, and any follow-up actions taken.

Date

Customer Name

Feedback Details

Rating (1-5)

Follow-Up Actions

July 11, 2057

David Wilson

Appreciated the freshness of produce but suggested variety in organic items.

4

Plan to expand organic section.

Notes

  • Rating: The rating scale ranges from 1 (Very Poor) to 5 (Excellent) based on customer satisfaction.

  • Follow-Up Actions: Specific measures taken by management to address customer concerns.

  • Regular Review: This log is reviewed periodically by management to ensure prompt action.

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