Grocery Store Utility Services Agreement

I. Introduction

This Utility Services Agreement ("Agreement") is entered into as of [2050-01-01] ("Effective Date") by and between:

[Your Company Name]
Address: [Your Company Address]
Phone Number: [Your Company Number]
Email: [Your Company Email]
Website: [Your Company Website]

and

[Your Partner Company Name]
Address: [Your Partner Company Address]
Phone Number: [Your Partner Company Number]
Email: [Your Partner Company Email]

II. Definitions

A. Utilities: Refers to the essential services provided, including electricity, water, gas, waste disposal, and internet services.

B. Service Provider: [Your Partner Company Name], responsible for delivering the utility services to the grocery store.

C. Customer: [Your Company Name], the recipient of the utility services at the grocery store. The Customer is expected to use the provided utilities responsibly and in accordance with the guidelines set forth in this Agreement.

III. Scope of Services

A. Electricity

Service Provision: [Your Partner Company Name] will supply electricity to the grocery store located at [Grocery Store Address].
Metering and Billing: Electricity consumption will be metered, and bills will be issued monthly based on usage. The metering devices will be regularly inspected and maintained to ensure accurate readings and billing.
Maintenance: [Your Partner Company Name] will be responsible for maintaining the electrical infrastructure up to the metering point.

B. Water

Service Provision: [Your Partner Company Name] will supply water to the grocery store. The water provided will meet all health and safety standards required for both potable and non-potable uses within the store.
Metering and Billing: Water consumption will be metered, and bills will be issued monthly based on usage. The water meter will be regularly calibrated to maintain billing accuracy.
Maintenance: [Your Partner Company Name] will maintain the water supply infrastructure up to the metering point. This includes regular inspections and prompt repair of any leaks or issues to ensure a consistent and reliable water supply.

C. Gas

Service Provision: [Your Partner Company Name] will supply gas to the grocery store. The gas supply will be suitable for heating, cooking, and other essential uses within the store.
Metering and Billing: Gas consumption will be metered, and bills will be issued monthly based on usage. Regular meter inspections will be conducted to ensure precise billing.
Maintenance: [Your Partner Company Name] will maintain the gas supply infrastructure up to the metering point.

D. Waste Disposal

Service Provision: [Your Partner Company Name] will provide waste disposal services.
Frequency: Waste will be collected twice weekly. Additional collections can be arranged upon request to accommodate increased waste volumes during peak times.
Maintenance: [Your Partner Company Name] will provide and maintain waste disposal containers. These containers will be kept in good condition and replaced as necessary to ensure hygiene and efficiency in waste management.

E. Internet Services

Service Provision: [Your Partner Company Name] will supply internet services to the grocery store.
Service Level Agreement (SLA): A separate SLA will be provided, detailing uptime and support commitments.
Maintenance: [Your Partner Company Name] will maintain the internet infrastructure up to the point of entry into the grocery store.

IV. Payment Terms

A. Fees

Electricity: $0.12 per kWh, reflecting the current market rates and ensuring affordability for the Customer.
Water: $3.00 per 1,000 gallons, which includes the cost of supply and infrastructure maintenance.
Gas: $1.50 per therm, covering the cost of supply and regular safety inspections.
Waste Disposal: $200 per month, which includes collection, transportation, and proper disposal of waste.
Internet Services: $150 per month, providing a reliable and high-speed internet connection suitable for the store's needs.

B. Invoicing

Frequency: Monthly invoices will be issued to the Customer, detailing the charges for each utility service. The invoices will be itemized for transparency and easy verification.
Due Date: Payments are due within 30 days of invoice issuance. Prompt payment is essential to ensure the continuous provision of services.
Late Fees: A late fee of 1.5% per month will be applied to overdue balances. This fee is intended to encourage timely payments and cover any additional administrative costs incurred due to late payments.

C. Dispute Resolution

Notice: Any disputes must be reported within 15 days of invoice receipt. The notice should include detailed information about the nature of the dispute and any supporting documentation.
Resolution: Parties will negotiate in good faith to resolve disputes within 30 days. If a resolution cannot be reached through negotiation, the parties may seek mediation or arbitration as stipulated in this Agreement.

V. Responsibilities

A. Service Provider ([Your Partner Company Name])

Service Delivery: Ensure continuous and reliable delivery of utility services. The Service Provider will use best practices and advanced technology to maintain service quality and reliability.
Maintenance: Perform regular maintenance and emergency repairs as needed. Maintenance schedules and procedures will be communicated to the Customer to minimize disruptions.
Compliance: Comply with all applicable regulations and standards. The Service Provider will stay updated on industry regulations and ensure all services meet or exceed legal requirements.

B. Customer ([Your Company Name])

Payment: Timely payment of all invoices. The Customer is responsible for ensuring payments are made on time to avoid service interruptions and late fees.
Access: Provide access to premises for maintenance and repair work. The Customer will cooperate with the Service Provider to facilitate any necessary service activities.
Compliance: Adhere to usage guidelines and report any issues promptly. The Customer is expected to use the utilities responsibly and report any problems or irregularities as soon as they are detected.

VI. Term and Termination

A. Term

Initial Term: This Agreement is effective for an initial term of five (5) years from the Effective Date. This period allows both parties to establish a stable and reliable utility service relationship.
Renewal: The Agreement will automatically renew for additional one-year terms unless either party provides written notice of intent not to renew at least 90 days prior to the end of the current term. Renewal terms will ensure continued service without disruption.

B. Termination

For Cause: Either party may terminate this Agreement for cause with 30 days written notice if the other party breaches any material term and fails to cure such breach within the notice period.
Without Cause: Either party may terminate this Agreement without cause with 120 days written notice. This provision provides flexibility for either party to exit the Agreement if necessary.
Effect of Termination: Upon termination, all outstanding invoices shall become due and payable immediately. The termination process will include a final reconciliation of accounts to ensure all payments are settled.

VII. Confidentiality

A. Confidential Information

Definition: Confidential Information includes all business, technical, or financial information disclosed by either party. This information is considered proprietary and sensitive.
Obligations: Both parties agree to maintain the confidentiality of such information and not disclose it to third parties without prior written consent. Confidentiality obligations ensure the protection of sensitive information.

B. Exceptions

Confidential Information does not include information that is:

Public Domain: Publicly known through no breach of this Agreement. Information that is already public is not subject to confidentiality obligations.
Independently Developed: Independently developed by the receiving party without use of the disclosing party's Confidential Information. This provision allows each party to develop new information without restrictions.

VIII. Indemnification

A. By Service Provider

[Your Partner Company Name] agrees to indemnify, defend, and hold harmless [Your Company Name] from and against any claims, damages, liabilities, and expenses arising from the Service Provider’s performance or non-performance under this Agreement.

B. By Customer

[Your Company Name] agrees to indemnify, defend, and hold harmless [Your Partner Company Name] from and against any claims, damages, liabilities, and expenses arising from the Customer’s use of the utility services.

IX. Limitation of Liability

A. Liability Cap

Except for indemnification obligations, each party's total liability under this Agreement shall not exceed the total amount paid by the Customer to the Service Provider in the twelve (12) months preceding the event giving rise to the claim.

B. Exclusions

Neither party shall be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to this Agreement.

X. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, and government regulations.

XI. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the state of [State], without regard to its conflict of laws principles. Any disputes arising under this Agreement shall be resolved in the state and federal courts located in [County], [State].

XII. Miscellaneous

A. Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements and understandings, whether written or oral, relating to its subject matter.

B. Amendments

Any amendments or modifications to this Agreement must be in writing and signed by both parties.

C. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

D. Waiver

No waiver of any provision of this Agreement shall be effective unless in writing and signed by the party against whom the waiver is sought to be enforced.

E. Notices

All notices required or permitted under this Agreement shall be in writing and sent to the addresses listed above.

XIII. Signatures

IN WITNESS WHEREOF, the parties hereto have executed this Utility Services Agreement as of the Effective Date.

[Your Company Name]

Name: [Your Name]
Title: [Your Title]
Date: [Date]

[Your Partner Company Name]

Name: [Your Partner Company Name]
Title: [Their Title]
Date: [Date]

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