CONSUMER COMPLAINT LETTER

August 12, 2055

Home Goods Inc.
Customer Service Department
321 Pine Road
Greenwood, TX 75002

Dear Customer Service Manager,

I hope this message finds you well. I am writing to inquire about a recent purchase I made from your company. On August 5, 2055, I bought a Deluxe Comfort Mattress from Home Goods Inc. and would like to seek some additional information regarding its features and maintenance.

I am particularly interested in understanding the following aspects of the Deluxe Comfort Mattress:

1. Recommended maintenance practices: Could you provide detailed guidelines on how to best maintain the mattress to ensure its longevity and optimal performance?

2. Warranty coverage: I would like to confirm the specifics of the warranty associated with this product. Does it cover any potential issues that might arise in the first few years?

3. Cleaning instructions: Are there any specific cleaning products or methods recommended to avoid damaging the mattress?

Furthermore, should you have the capability to provide any supplementary resources or instructional manuals beyond the materials that have already been supplied, I would be profoundly appreciative of your support and assistance. Thank you for your assistance. Please feel free to contact me at (555) 987-6543 or via email at [Your Email] with the requested information. I look forward to your response.

Best regards,

[Your Name]

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