COMPLAINT LETTER FORMAT

August 12, 2051

Ms. Emily Clark
Customer Service Manager
TechCo Innovations
456 Technology Avenue
Silicon Valley, CA 94043

Dear Ms. Clark,

I am writing to bring to your attention an issue I encountered with the TechCo SmartHub 3000, which I recently purchased from your online store. As a long-time customer of TechCo Innovations, I have always been impressed with the quality and reliability of your products. However, I have encountered a situation with this particular device that I believe warrants your attention.

I received the TechCo SmartHub 3000 on August 5, 2051, after ordering on July 30, 2051. Since setup, the Wi-Fi connectivity has been intermittent, frequently disconnecting despite following the manual's instructions. I've checked the settings, reset the device, updated the firmware, and reviewed the troubleshooting guide, but the issue persists. I need further assistance to resolve this problem and use the SmartHub effectively.

I would appreciate any assistance or advice you can provide regarding this matter. If there are additional steps I should take or specific procedures for handling this issue, please let me know. Alternatively, if a replacement device or a service technician could be arranged, that would be greatly appreciated.

Thank you in advance for your assistance and attention to this matter. I look forward to your response and any recommendations you can offer. Please feel free to contact me at (555) 123-4567 or [Your Email] if further information is needed.

Sincerely,

[Your Name]

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