Complaint Letter Example
Complaint Letter
August 12, 2050
Sarah Williams
Customer Service Manager
RetailX
7890 Cedar Boulevard
Metropolis, NY 10002
Dear Sarah Williams,
I am writing to formally express my dissatisfaction with a recent purchase I made from TechGuru Inc. Despite my previous attempts to resolve this issue informally, the matter remains unresolved.
Issue Details:
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Date of Purchase: July 25, 2050
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Product Involved: UltraMax Tablet
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Order Number: 00348343044
Description of the Problem:
On August 2, 2050, I discovered that the UltraMax Tablet I purchased was defective. It fails to power on despite following all the troubleshooting steps outlined in the manual. I have contacted your customer service department multiple times, but no satisfactory solution has been provided.
Action Requested:
I kindly request a replacement for the defective product or a full refund. I would appreciate a prompt response to this complaint.
Please feel free to contact me directly at [YOUR EMAIL] or by phone at (555) 321-0987 for any further information or clarification.
Thank you for your attention to this matter. I look forward to your prompt resolution.
Sincerely,
[YOUR NAME]
1234 Oak Drive
Metropolis, NY 10003
[YOUR EMAIL]
(555) 321-0987
