Basic Home Warranty

I. Introduction

Welcome to [Your Company Name]. This Basic Home Warranty is designed to provide landlords with comprehensive protection for major systems and appliances in rental properties. This warranty ensures coverage for repairs or replacements that may become necessary shortly after tenants move in, offering peace of mind and financial protection against unexpected repair costs.

II. Coverage Details

Under this Basic Home Warranty, the following systems and appliances are covered:

Heating System: Includes repair or replacement of components and parts of the central heating system.
Cooling System: Covers the repair or replacement of parts and components of the central air conditioning system.
Plumbing System: Encompasses repair or replacement of plumbing lines, fittings, and fixtures.
Electrical System: Includes repair or replacement of electrical components and wiring.
Major Appliances: Covers repairs or replacements of major appliances such as refrigerators, ovens, dishwashers, and washers/dryers.

III. Exclusions

This warranty does not cover:

Pre-existing Conditions: Issues that existed before the effective date of this warranty.
Improper Maintenance: Damage resulting from failure to perform routine maintenance.
Cosmetic Repairs: Repairs related to appearance or minor adjustments not affecting functionality.
Modifications: Damage caused by modifications or alterations not authorized by the warranty provider.

IV. Service Process

In the event that a covered system or appliance requires repair or replacement, follow these steps:

Report the Issue: Contact our customer service department promptly to report the problem.
Service Request: Provide detailed information about the issue. Our team will schedule a service visit by a qualified technician.
Evaluation: The technician will assess the issue and determine if it falls under the warranty coverage.
Resolution: If covered, the technician will proceed with the necessary repairs or replacement. If not covered, you will be informed of any costs that may apply.

V. Terms and Conditions

Effective Date: This warranty becomes effective on the date of purchase and remains valid for 24 months.
Renewal: Warranty renewal options are available and will be communicated prior to expiration.
Cancellation: The warranty can be canceled by the landlord with written notice. Refunds are subject to the terms outlined in the warranty agreement.

VI. Contact Information

For service requests, questions, or additional information, please contact us at:

Phone: [Your Company Number]
Email: [Your Company Email]
Website: [Your Company Website]

We appreciate your business and are committed to providing exceptional service and support. Thank you for choosing [Your Company Name].