Free As a User I Want User Story Template
As a User I Want User Story
I. Title:
Fix Password Reset Email Issue
As a user of the online banking application, I want to receive a password reset email when I request to reset my password so that I can securely regain access to my account if I forget my password.
II. Acceptance Criteria:
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Request for Password Reset:
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When a user requests a password reset, they should receive an email with a reset link.
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The reset link should be valid for 24 hours from the time of the request.
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Email Content:
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The email should contain a clear, concise message explaining the steps to reset the password.
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The email should include the user's name for personalization.
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Error Handling:
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If the email fails to send, the user should receive a notification indicating that there was an issue, with instructions to contact support.
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The system should log any errors related to email delivery for further investigation.
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Security:
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The password reset link should be unique and only usable once.
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The system should prevent password reset attempts using expired or invalid links.
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III. Priority:
High
IV. Estimation:
5 story points
V. Notes:
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Verify that the email template matches the company's branding guidelines.
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Ensure that the password reset process is tested across different email providers to confirm reliability.