Customizable User Story

I. Title:

Enhanced Notification System for Improved User Engagement

As a frequent user of the application,

I want to receive customizable notifications based on my preferences and activity levels,

So that I can stay informed about important updates without being overwhelmed by irrelevant alerts.

II. Acceptance Criteria:

1. Customizable Notification Preferences:

   • Users can choose which types of notifications they want to receive (e.g., activity updates, system alerts, promotional offers).

   • Users can set the frequency of notifications (e.g., real-time, daily digest, weekly summary).

2. Notification Channels:

   • Notifications can be received through multiple channels including email, in-app alerts, and SMS.

   • Users can configure their preferred channels and opt out of any channel.

3. Personalized Content:

   • Notifications include personalized content relevant to the user’s activity and interests.

   • The system uses user preferences and past interactions to tailor notification content.

4. User Feedback Integration:

   • Users can provide feedback on the usefulness of notifications.

   • The system adapts and refines notification settings based on user feedback to enhance relevance.

5. Opt-In/Out Options:

   • Users can easily opt in or out of specific notifications or notification categories at any time.

   • The interface for managing notification preferences is intuitive and accessible.

6. Testing and Validation:

   • Ensure that all notification preferences and settings are correctly applied.

   • Verify that notifications are delivered through the chosen channels and are accurate and timely.

   • Validate that user feedback is properly captured and used for improving the notification system.

III. Priority:

High

IV. Additional Context:

• The enhancement is driven by recent user feedback indicating a desire for more control over notification preferences.

• The new system should be integrated seamlessly with the existing notification infrastructure and provide a clear, user-friendly interface for managing settings.

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