Free Email Use Case Template
Email Use Case
Created by: [Your Name]
I. Actors
-
User
-
Email Server
-
Network
II. Preconditions
-
User has a registered email account.
-
User has internet connectivity.
-
User is logged into the email application.
III. Main Flow
-
User composes a new email.
-
User enters the recipient’s email address.
-
User writes the email subject.
-
User writes the email body.
-
User attaches files (optional).
-
-
User clicks the "Send" button.
-
Email is sent to the Email Server.
-
Email Server processes and forwards the email to the recipient’s email server.
-
Recipient’s email server stores the email.
-
Recipient accesses the email through their email application.
IV. Alternative Flows
-
If user’s internet connectivity fails, the email will be stored in the Outbox, and the application will attempt to resend it when connectivity is restored.
-
If the recipient’s email address is invalid, the Email Server will return an error message to the user, indicating that the email was not delivered.
-
If the attachment exceeds size limits, the user will receive an error message and will be prompted to remove or reduce the file size.
V. Postconditions
-
Email is successfully delivered to the recipient’s email server.
-
The user receives a delivery confirmation (if requested).
-
The email is stored in the user’s Sent folder.
VI. Exceptions
-
Network failure during email sending may result in email not being sent.
-
Server downtime might delay and queue the email for later sending.
VII. Notes
Important Points |
---|
Ensure that the recipient's email address is correct to avoid delivery failures. |
Attachments should comply with the email server’s size and type restrictions. |
Consider using encryption for sensitive information. |