Salon Procedure

Prepared by: [Your Name]

[Your Company Name]

Open Hours: [Time]

Location: [Your Company Address]

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1. Client Check-In

To ensure a smooth check-in process, follow these steps:

• Greet the client warmly.

• Confirm the client's appointment time and service.

• Guide the client to the waiting area, if necessary.

• Offer refreshments to the client.

2. Consultation

During the consultation, it is important to understand the client's needs and preferences. Follow these steps:

• Ask the client about their desired hairstyle or treatment.

• Discuss any hair/scalp concerns or allergies.

• Provide professional advice and recommendations.

• Confirm the final decision with the client before starting the service.

3. Hair Washing

Ensure proper hygiene and client comfort by following these steps:

• Escort the client to the washing station.

• Adjust the water temperature to the client's preference.

• Gently wash, massage, and rinse the client's hair.

• Use appropriate products for the client's hair type.

4. Haircut and Styling

Based on the consultation, proceed with the haircut and styling:

• Section the hair as needed.

• Use the correct tools and techniques for the style requested.

• Periodically check with the client to ensure satisfaction.

• Provide tips on maintaining the hairstyle.

5. Hair Coloring (If Applicable)

Ensure safe and effective application of hair color:

• Conduct a patch test for allergies, if it's the client's first visit.

• Mix the color according to the manufacturer's instructions.

• Apply the color evenly, starting from roots to ends.

• Monitor processing time and rinse thoroughly.

6. Additional Treatments (If Applicable)

Offer supplementary services to enhance the client's experience:

• Deep conditioning treatments.

• Scalp massages.

• Hair masks or serums.

• Other specialized treatments as requested.

7. Client Check-Out

To finalize the client's visit, follow these steps:

• Escort the client to the checkout counter.

• Provide a summary of the services rendered.

• Collect payment and provide a receipt.

• Offer to pre-book the client's next appointment.

• Thank the client and offer any parting gifts or samples.

8. Sanitization and Clean-Up

Maintain a clean and safe environment by following these steps:

• Sanitize all tools and equipment used during the service.

• Clean the workstations and washing areas thoroughly.

• Dispose of any single-use items appropriately.

• Prepare the station for the next client.

Task	Frequency	Responsibility
Check-in clients	Every visit	Receptionist/Front Desk
Conduct consultations	Every visit	Hairdresser
Sanitize tools	After each use	Hairdresser
Clean workstations	After each client	Hairdresser
Dispose of single-use items	After each client	Hairdresser