Prepared by: [Your Name]
[Your Company Name]
Open Hours: [Time]
Location: [Your Company Address]
To ensure a smooth check-in process, follow these steps:
Greet the client warmly.
Confirm the client's appointment time and service.
Guide the client to the waiting area, if necessary.
Offer refreshments to the client.
During the consultation, it is important to understand the client's needs and preferences. Follow these steps:
Ask the client about their desired hairstyle or treatment.
Discuss any hair/scalp concerns or allergies.
Provide professional advice and recommendations.
Confirm the final decision with the client before starting the service.
Ensure proper hygiene and client comfort by following these steps:
Escort the client to the washing station.
Adjust the water temperature to the client's preference.
Gently wash, massage, and rinse the client's hair.
Use appropriate products for the client's hair type.
Based on the consultation, proceed with the haircut and styling:
Section the hair as needed.
Use the correct tools and techniques for the style requested.
Periodically check with the client to ensure satisfaction.
Provide tips on maintaining the hairstyle.
Ensure safe and effective application of hair color:
Conduct a patch test for allergies, if it's the client's first visit.
Mix the color according to the manufacturer's instructions.
Apply the color evenly, starting from roots to ends.
Monitor processing time and rinse thoroughly.
Offer supplementary services to enhance the client's experience:
Deep conditioning treatments.
Scalp massages.
Hair masks or serums.
Other specialized treatments as requested.
To finalize the client's visit, follow these steps:
Escort the client to the checkout counter.
Provide a summary of the services rendered.
Collect payment and provide a receipt.
Offer to pre-book the client's next appointment.
Thank the client and offer any parting gifts or samples.
Maintain a clean and safe environment by following these steps:
Sanitize all tools and equipment used during the service.
Clean the workstations and washing areas thoroughly.
Dispose of any single-use items appropriately.
Prepare the station for the next client.
Task | Frequency | Responsibility |
---|---|---|
Check-in clients | Every visit | Receptionist/Front Desk |
Conduct consultations | Every visit | Hairdresser |
Sanitize tools | After each use | Hairdresser |
Clean workstations | After each client | Hairdresser |
Dispose of single-use items | After each client | Hairdresser |
Templates
Templates