Complaint Acknowledgement Letter Outline
Complaint Acknowledgement Letter Outline
Sep. 5, 2050
Ms. Laura Martinez
789 Birch Street
Chicago, IL 60614
Dear Ms. Martinez,
We are writing to acknowledge receipt of your complaint regarding Order #98765, which you submitted on Sep. 3, 2050. We appreciate you bringing this matter to our attention and want to assure you that your concerns are being taken seriously.
Your complaint details issues with the product quality and delivery delay. We are currently investigating the situation and reviewing all relevant information to understand the cause of the problem.
We aim to resolve this issue promptly and will follow up with you within 10 business days with an update or a proposed solution. In the meantime, if you have any additional information or further concerns, please do not hesitate to contact us at [Your Company Email] or [Your Company Number].
Thank you for your patience and for giving us the opportunity to address this matter. We are committed to ensuring your satisfaction and resolving this issue to your satisfaction.
Sincerely,
[Your Name]
[Your Company Name]
[Your Company Address]
[Your Email]
[Your Number]
