Complaint Letter for Faulty Product
COMPLAINT LETTER FOR FAULTY PRODUCT
[Your Company Name]
[Your Company Address]
[Your Company Number]
March 18, 2051
Sophie Fadel
Customer Service Manager
Multinumeris Corp
inquire@multinumeris.mail
Dear Ms. Fadel,
I am writing to express my dissatisfaction with a product I purchased from your company. The product, SuperTech Smartwatch Model X, was bought on March 10, 2051, with the order number TW-123456789.
Upon using the smartwatch, I encountered several issues: the touch screen intermittently becomes unresponsive, and the battery life is significantly shorter than advertised. These problems are frustrating as the smartwatch was marketed as a high-quality, reliable device with advanced features.
I kindly request a full refund or a replacement unit that meets the advertised standards. I have attached the purchase receipt and photos of the smartwatch displaying the issues mentioned above for your reference.
I look forward to resolving this matter promptly. Please contact me at [Your Company Email] or [Your Company Number] to discuss this further. Thank you for your prompt attention to this issue.
Sincerely,
[Your Name]
Product Manager
