Misconduct Warning Letter
September 17, 2050
David Johnson
Customer Service Representative
3214 Cedar Avenue
Houston, TX 77002
Dear David Johnson,
This letter serves as an Employee Misconduct Warning in relation to your recent behavior as a Customer Service Representative at [Your Company Name]. Your conduct during the incident on September 12, 2050, has been found to be in violation of the company’s code of conduct.
The following issue has been identified:
Inappropriate Behavior Toward a Client: On September 12, 2050, there was an incident involving inappropriate communication with a customer during a support call. Your tone and language were unprofessional and did not align with [Your Company Name]'s standards of client interaction.
To address this concern and prevent recurrence, the following actions are required:
Immediate Improvement in Professional Conduct: You are expected to maintain a professional and respectful demeanor when communicating with clients at all times. Any future incidents of unprofessional behavior will lead to further disciplinary action.
Completion of Customer Service Training: You are required to attend a mandatory customer service training session on September 25, 2050, to reinforce company expectations on client interactions.
Please note that this is a serious matter. Failure to improve your behavior and adhere to company policies could result in suspension or termination.
A follow-up review of your conduct will take place on October 5, 2050, to assess whether improvements have been made. If you have any questions or require support, please reach out to your supervisor or the HR department at [Your Company Email].
We hope you take this warning seriously and make the necessary adjustments to continue contributing positively to the team.
Sincerely,
[Your Name]
Human Resources Manager
[Your Company Name]
[Your Email]
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