Claim Letter to Supplier
[YOUR COMPANY NAME]
[YOUR COMPANY ADDRESS]
[YOUR COMPANY EMAIL]
[YOUR COMPANY NUMBER]
September 20, 2050
Ernesto Murphy
Venturex
Oklahoma City, OK 73101
Subject: Claim for Defective Products - Order #98765
Dear Mr. Murphy,
I am writing to formally lodge a claim regarding the products received under Order #98765, dated September 5, 2050. Upon inspection, we have identified several issues with the products delivered, which do not meet the agreed specifications and are defective.
Details of the Issue:
Product Description: Industrial Bearings, Model AB123
Nature of the Defect: The bearings are exhibiting excessive wear and noise, and several units have visible cracks.
Supporting Evidence: Please find attached photos of the defective bearings and a copy of the purchase invoice for your reference.
In light of the above, we request a replacement of the defective bearings or a full refund. Please respond to this letter by September 30, 2050, to confirm the actions you will take to resolve this issue.
We appreciate your prompt attention to this matter and look forward to your response.
Sincerely,
[YOUR NAME]
Purchasing Manager
[YOUR COMPANY NAME]
Enclosures:
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