Internal IT Support Resume
Internal IT Support Resume
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Name: |
[Your Name] |
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Email: |
[Your Email] |
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Contact Number: |
222 555 7777 |
Professional Summary
Detail-oriented and highly skilled IT Professional with over 5 years of experience in providing internal technical support. Proficient in troubleshooting hardware and software issues, managing network bandwidth, and ensuring optimal system performance. Proven ability to deliver high-quality solutions efficiently and effectively.
Skills
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Technical Support and Troubleshooting
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Network Configuration and Management
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System and Software Installation
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Customer Service and Communication
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IT Security and Compliance
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Database Management
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Project Management
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Technical Documentation
Professional Experience
Internal IT Support Specialist
[Your Company Name], [Your Company Address]
January 2018 - Present
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Support employees with hardware, software, and network issues.
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Conduct regular system and network maintenance to ensure peak performance.
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Managed inventory of hardware supplies and software licenses.
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Developed and maintained technical documentation and guides for end-users.
Junior IT Support Technician
XYZ Ltd., City, State
June 2015 - December 2017
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Assisted in troubleshooting and resolving technical issues for internal staff.
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Installed and configured software applications and workstations.
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Monitored network performance and managed backups.
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Collaborated with senior IT staff on various projects and initiatives.
Education
Bachelor of Science in Information Technology
University Name, City, State
Graduated: May 2015
Certifications
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CompTIA A+
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Microsoft Certified: Azure Fundamentals
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ITIL Foundation Certification
References
Available upon request.
