Post-Training Report
Post-Training Report
I. Introduction
The following report summarizes the Effective Communication Skills Workshop conducted on August 20-21, 2050 at [Your Company Name]. This two-day training aimed to improve participants' communication skills, both in verbal and written formats, fostering better collaboration within teams.
II. Training Overview
Objective:
The primary goal of the workshop was to equip employees with essential communication skills to enhance workplace interactions, reduce misunderstandings, and increase productivity.
Training Content:
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Fundamentals of Communication
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Active Listening Techniques
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Written Communication Best Practices
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Conflict Resolution and Negotiation
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Effective Presentations
Duration:
The training was conducted over two days, from 9:00 AM to 4:00 PM each day.
Trainer:
The session was led by Dr. Jean Harris, a certified communication expert with over 15 years of experience.
III. Attendee Details
A total of 30 employees participated in the workshop, representing various departments including:
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Sales: 8 participants
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Marketing: 7 participants
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HR: 5 participants
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IT: 5 participants
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Operations: 5 participants
IV. Training Effectiveness
Participant Feedback:
A post-training survey was distributed, and the results showed positive feedback:
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Content Relevance: 90% rated the content as highly relevant to their job roles.
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Trainer’s Effectiveness: 88% rated the trainer’s delivery as excellent.
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Practical Application: 85% felt they could immediately apply the skills learned.
Assessments:
Participants completed pre- and post-training assessments to measure knowledge improvement. On average, there was a 30% increase in scores, demonstrating enhanced understanding of key communication concepts.
V. Trainer’s Observations
Strengths:
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Participants were highly engaged, especially during role-play exercises and group discussions.
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The interactive approach used during the training helped participants retain information effectively.
Challenges:
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Some participants found it difficult to break old habits in written communication, particularly in structuring emails.
VI. Recommendations
Based on participant feedback and assessment results, the following recommendations are made:
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Follow-up Training: A refresher course in six months is recommended to reinforce skills.
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Advanced Workshops: Consider offering an advanced course focused on conflict resolution and leadership communication for management-level employees.
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E-learning Modules: Develop supplementary e-learning resources for ongoing learning and practice.
Prepared by: [Your Name]
Date: August 23, 2050