Product Warranty Claim Complaint Letter
Product Warranty Claim Complaint Letter
June 29, 2052
Customer Service Team
StronkCo Gadgets
Minneapolis, MN 55401
Dear Customer Service Team,
I am writing to formally submit a warranty claim for my SmartWidget Pro (Model SWP123), which I purchased on June 15, 2051, from StronkCo Gadgets. The product is covered under warranty until June 15, 2053, but I have encountered a significant issue that requires your attention.
Description of the Issue:
The SmartWidget Pro has stopped functioning properly despite following all usage instructions. The issue began on June 20, 2052, when the device would not turn on. I have attempted to troubleshoot it by charging it with multiple cables and checking the power outlet, but it remains unresponsive.
As per the warranty agreement, I believe this defect qualifies for a replacement. I have attached a copy of my receipt and the warranty documentation for your reference.
Request for Resolution:
I kindly request that you process this claim promptly. Please let me know the next steps I should take to return the product and receive a replacement. I can be reached at 222 555 7777 or [Your Email] should you require any additional information.
Thank you for your attention to this matter. I look forward to your prompt response.
Sincerely,
[Your Name]
