Free Overcharged Service Complaint Letter Design Template
Overcharged Service Complaint Letter Design
September 1, 2050
Floyd Cremin
Customer Service Manager
Duofort Services
Portland, OR 97201
Dear Mr. Cremin,
I trust this letter reaches you in good spirits. I am writing to formally lodge a complaint regarding an overcharge noted on the recent invoice for the services rendered by your company on August 25, 2050. I believe there has been an error in the billing that needs immediate attention.
On August 25, 2050, I availed of your plumbing services under the agreement that the total cost for these services would be $150. However, upon reviewing the invoice dated August 28, 2050, I was charged $200, which represents an overcharge of $50. Given that there were no additional services or reasons discussed for this increased amount, I am quite concerned and disappointed by this unexpected discrepancy.
I have been a loyal customer of Duofort Services and have always appreciated the quality and professionalism of your services. However, this billing oversight has caused some inconvenience and concern. I kindly request that you review my account and provide a correction or refund for the overcharged amount. Attached to this letter, you will find copies of the invoice and relevant documents for your reference.
Please look into this matter at your earliest convenience and advise me on the necessary steps to rectify this issue. I expect prompt resolution to this matter, and I am hopeful that this is simply an oversight that can be corrected quickly and efficiently.
You can reach me at 222 555 7777 or [Your Email] should you require any further information or clarification regarding this issue. I look forward to a swift resolution and the continuation of our positive business relationship.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
