Free Retail Store Complaint Letter Template

Retail Store Complaint Letter


July 11, 2051

Ena Cassin

BluCurrent Electronics

Louisville, KY 40201

Dear Ms. Cassin,

I hope you are doing well when you read this message. I am writing to formally express my dissatisfaction with a recent experience at your store, BluCurrent Electronics, located in Louisville, KY 40201.

On July 1, 2051, I purchased a 55-inch Smart TV (Order Number: 789456) from your store. Unfortunately, upon setting up the TV, I discovered that it was defective; specifically, the screen flickers and has horizontal lines appearing intermittently.

I have always appreciated the quality of your products and the service provided by your staff, which is why this experience was particularly disappointing. I kindly request a replacement for the defective product.

Please find attached a copy of my receipt for your reference. I hope we can resolve this issue promptly, as I would like to continue shopping at your store in the future.

Thank you for your attention to this matter. I look forward to your prompt response.

Sincerely,

[Your Name]

[Your Email]



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