Retail Store Complaint Letter
Retail Store Complaint Letter
July 11, 2051
Ena Cassin
BluCurrent Electronics
Louisville, KY 40201
Dear Ms. Cassin,
I hope you are doing well when you read this message. I am writing to formally express my dissatisfaction with a recent experience at your store, BluCurrent Electronics, located in Louisville, KY 40201.
On July 1, 2051, I purchased a 55-inch Smart TV (Order Number: 789456) from your store. Unfortunately, upon setting up the TV, I discovered that it was defective; specifically, the screen flickers and has horizontal lines appearing intermittently.
I have always appreciated the quality of your products and the service provided by your staff, which is why this experience was particularly disappointing. I kindly request a replacement for the defective product.
Please find attached a copy of my receipt for your reference. I hope we can resolve this issue promptly, as I would like to continue shopping at your store in the future.
Thank you for your attention to this matter. I look forward to your prompt response.
Sincerely,
[Your Name]
[Your Email]
