One-Page Complaint Letter
One-Page Complaint Letter
Jackie Tillman
Customer Service Manager
TitanTale Electronics
St. Paul, MN 55101
Dear Mr. Tillman,
Dear Customer Service Manager,
I am writing to formally express my dissatisfaction with the SmartHome Speaker that I purchased on October 15, 2054. Unfortunately, the product has not met my expectations due to persistent issues with connectivity and sound quality.
Since I began using the SmartHome Speaker, I have experienced frequent disconnections from my WiFi network, despite following all setup instructions provided. Additionally, the speaker emits static noise at certain frequencies, which disrupts my listening experience. I contacted customer support on October 20, 2054, but the troubleshooting advice I received did not resolve the problem.
To address this issue, I kindly request a replacement unit or a full refund. Enclosed are copies of my purchase receipt and warranty for your reference. I look forward to your response and hope to see a resolution within the next 14 days. Thank you for your attention to this matter.
Sincerely,
[Your Name]
