Retail Employee Appraisal Form
Retail Employee Appraisal Form
Please fill out this form completely to assess the performance of the retail employee.
Employee Information
Employee Name
Job Title
Date of Appraisal
Appraiser's Name
Performance Criteria
Rate the employee's performance in each of the following areas on a scale from 1 (Poor) to 10 (Excellent).
1. Customer Service Skills
Ability to assist and engage customers, friendliness, and professionalism.
2. Product Knowledge
Understanding of products and services and ability to provide accurate information.
3. Work Quality
Accuracy in completing tasks and attention to detail.
4. Communication
Effectiveness in communicating with team members and ability to convey information to customers
5. Teamwork
Willingness to help others and positive attitude in a team setting.
6. Attendance and Punctuality
Timeliness in arriving for shifts and consistency in attendance.
7. Sales Performance
Achievement of sales goals and to upsell and recommend products.
8. Adaptability
Ability to handle change and unexpected situations.
Comments:
Please provide any additional feedback on the employee's performance.
Development Goals:
List any areas for improvement or development.
Employee Signature
Name:
Date:
Appraiser's Signature
Name:
Date:
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