Free Outage Communication Template

Outage Communication

Date: October 1, 2055

Subject: Planned Service Outage Notification

To: All Employees/Customers


1. Overview

This communication serves to inform you of a planned service outage that will occur on October 10, 2055 from 10:00 PM to 2:00 AM (EST). The outage is necessary to conduct essential maintenance and upgrades to our systems.

2. Reason for Outage

The purpose of this outage is to enhance the reliability and performance of our services. The maintenance work will include:

  • System upgrades

  • Security enhancements

  • Routine maintenance checks

3. Affected Services

The following services will be affected during this outage:

  • Company Intranet

  • Email Services

  • Client Portal

We advise all employees/customers to plan accordingly and make necessary arrangements in advance.

4. Impact

During the outage period, users will experience:

  • Inability to access the Company Intranet

  • Inability to send or receive emails

  • Inability to access the Client Portal

5. Communication Plan

We will keep you informed throughout the outage with updates at the following times:

  • 10:00 PM: Initial update

  • 12:00 AM: Progress update

  • 2:00 AM: Notification of service restoration

6. Contact Information

For any questions or concerns regarding this outage, please reach out to:

  • [YOUR NAME], IT Manager

  • Email: [YOUR EMAIL]

  • Phone: [YOUR COMPANY NUMBER]

7. Conclusion

We appreciate your understanding and cooperation during this essential maintenance period. Your patience is valued as we work to improve our services for your benefit.

Thank you.


[YOUR COMPANY NAME]
[YOUR COMPANY ADDRESS]
[YOUR COMPANY WEBSITE]
[YOUR COMPANY SOCIAL MEDIA]

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