Pre-arrival Letter for Hotel Guests

Pre-arrival Letter for Hotel Guests


Dear Valued Guest,

We are delighted to welcome you to [Your Company Name] for your upcoming stay with us! It is our utmost priority to ensure that your visit is nothing short of exceptional, and we are eager to make your experience memorable.

To provide you with a seamless arrival, please find some important details below that will help you prepare for your stay:

Check-in Information:

Your room will be ready for check-in by 3:00 PM on your arrival date. Should you arrive earlier, our team will be happy to store your luggage and offer you the use of our facilities.

Transportation and Directions:

Our hotel is conveniently located at [Your Company Address]. If you require any assistance with transportation or directions, please do not hesitate to contact our concierge team. We are happy to arrange airport transfers or provide guidance on local public transport options.

Hotel Amenities:

We are pleased to offer a wide range of amenities during your stay, including complimentary Wi-Fi, access to our fitness center, and an on-site restaurant that serves a delectable variety of local and international cuisine. Please let us know if you have any dietary preferences or restrictions.

COVID-19 Precautions:

The safety and well-being of our guests is of our utmost importance. We have implemented enhanced cleaning protocols and safety measures throughout the hotel. Please do not hesitate to reach out if you have any questions regarding our safety practices.

We are excited to host you at [Your Company Name] and ensure that your stay is enjoyable and restful. If you have any specific requests or require further assistance, please feel free to contact us directly at [Your Company Number] or [Your Company Email].

Thank you for choosing [Your Company Name]. We look forward to welcoming you soon!

Warm regards,

[Your Name]

[Your Company Name]


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