Free Sample SMART KRA Template

Sample SMART KRA

Prepared by: [YOUR NAME]
Email: [YOUR EMAIL]
Company: [YOUR COMPANY NAME]
Company Address: [YOUR COMPANY ADDRESS]

KRA Area

Objective Description

Key Performance Indicators (KPIs)

Responsible Person

Deadline

Customer Satisfaction

Achieve a customer satisfaction rating of 90%

Survey response rate, Net Promoter Score

Johann Harvey

December 15, 2050

Employee Engagement

Increase employee engagement scores to 85%

Engagement survey results

Sigmund Corwin

November 30, 2050

Sales Growth

Achieve a 15% increase in sales compared to last quarter

Quarterly sales reports

Jolie Cassin

March 15, 2051

Operational Efficiency

Reduce operational costs by 10%

Cost savings analysis

Trace Durgan

April 1, 2051

Training & Development

Ensure 100% employee participation in mandatory training

Training completion rates

Rocky Orn

January 15, 2051

Market Expansion

Enter 3 new markets by Q2 2051

Market entry reports

Maria Turner

June 30, 2051

Product Innovation

Launch 2 new products by Q3 2051

Product launch timelines

Jewell Ward

September 1, 2051

Customer Retention

Increase customer retention rate to 80%

Retention rates, Customer lifetime value

Lawrence Orn

October 15, 2051

Quality Improvement

Achieve a defect rate of less than 2% in products

Quality assurance reports

Clint Renner

May 1, 2051

This structured approach allows organizations to systematically track their progress while ensuring that all team members are aligned with the overarching goals. By implementing SMART KRAs, companies can drive performance and foster a culture of continuous improvement, leading to sustainable success in the competitive landscape.

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