Free Damage Report

Incident Information

On May 14, 2052, a forklift operated by [Employee Name] accidentally collided with a stacked pallet of fragile glassware in Section B of the warehouse. The impact caused the top boxes to fall, damaging approximately 12 glass vases. The forklift driver was immediately stopped and assessed for injury, but no personal injuries occurred. The incident was reported to warehouse management shortly after, and the area was cordoned off to prevent further accidents.

Damage Details

Item/Property Damaged: Glass Vases (12 units)
Description of Damage:
The glass vases were damaged upon impact when the pallet toppled. Nine of the vases had cracked or shattered, and three vases had minor chips on the rim but were still intact. The vases were intended for a major retail shipment scheduled for the following week, causing a delay in the fulfillment of the order.

Action Taken

Immediate Action Taken:

• The forklift operator was halted, and the area was secured for safety.

• The warehouse manager conducted a preliminary investigation.

• Damaged goods were relocated to a holding area for assessment.

• Customer service was informed about the potential delay in fulfilling the order.

Follow-Up Actions Required:

• A detailed investigation into the cause of the incident to prevent future occurrences.

• Replacement of the damaged vases from the supplier.

• Forklift safety review and extra training for handling fragile items.

• Rescheduling of the retail shipment to accommodate the delayed items.

Additional Notes

• Warehouse staff mentioned that the forklift was operating at high speed in the area, which may have contributed to losing control.

• The shipment was for a VIP customer, so expedited processing will be required to maintain customer satisfaction.

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