Retail Checklist Form

Please use this checklist to ensure all essential tasks are completed for smooth daily store operations.

Store Cleanliness

• Floors swept and mopped in all areas

• Shelves organized, with products properly aligned

• Restrooms cleaned, stocked with essentials (toilet paper, soap)

• Windows, mirrors, and glass surfaces cleaned

• Trash bins emptied and new liners added

• High-touch areas (door handles, counters) sanitized

Customer Service

• Sales associates available and approachable for customer assistance

• Customer service desk attended and fully operational

• Product knowledge up-to-date for staff

• No long queues at checkouts or service counters

• Customer complaints and feedback addressed promptly

• Staff interactions are polite, friendly, and professional

Inventory and Stock Levels

• Stock levels checked for high-demand items

• Shelves restocked, ensuring no empty spaces

• Expired or damaged items removed from the shelves

• Products arranged according to sales planograms

• Promotional items placed in designated areas

• Inventory counts verified for accuracy

Safety and Security

• Fire extinguishers inspected and easily accessible

• Emergency exits clearly marked and unobstructed

• Security cameras are working properly and positioned correctly

• Store alarms and theft prevention systems tested

• First aid kits stocked and easily accessible

• Floor mats in place to prevent slip hazards

Cash Register/Payment Systems

• Cash registers and POS systems are fully operational

• Cash drawers balanced and accurate

• Change fund replenished as necessary

• Receipt printers are working

• Credit card processing systems functional

• Store loyalty programs and discounts are correctly applied

Marketing and Promotions

• In-store promotional displays are set up and visible

• Sale signs and banners are clearly displayed

• Price tags are legible and correct

• Digital screens or displays (if applicable) are functioning

• Seasonal or new product promotions highlighted

• Social media promotion materials available in-store

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