Customer Service Appraisal Form

Customer Service Appraisal Form

Please complete all sections accurately to provide a clear assessment.

Employee Information

Employee Name

    Employee ID

      Job Title

        Department

          Supervisor Name

            Date of Appraisal

              Performance Evaluation

              Handles Customer Inquiries and Complaints Effectively

                Communicates Clearly and Professionally

                  Resolves Issues Promptly and Efficiently

                    Demonstrates Understanding of Products/Services

                      Works Effectively with Team Members

                        Additional Feedback

                        Supervisor Comments

                          Employee Comments

                            Overall Performance Rating

                              Confirmation & Signatures

                              Do you agree with the details provided in this appraisal form?

                              Supervisor

                              Name:

                              Date:

                              Employee

                              Name:

                              Date:

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