Free Customer Service Appraisal Form Template
Customer Service Appraisal Form
Please complete all sections accurately to provide a clear assessment.
Employee Information
Employee Name
Employee ID
Job Title
Department
Supervisor Name
Date of Appraisal
Performance Evaluation
Handles Customer Inquiries and Complaints Effectively
Communicates Clearly and Professionally
Resolves Issues Promptly and Efficiently
Demonstrates Understanding of Products/Services
Works Effectively with Team Members
Additional Feedback
Supervisor Comments
Employee Comments
Overall Performance Rating
Confirmation & Signatures
Do you agree with the details provided in this appraisal form?
SupervisorName: Date: |
EmployeeName: Date: |
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