Professional Annual Maintenance Contract

I. Introduction

This Professional Annual Maintenance Contract (AMC) outlines the terms of service between [YOUR COMPANY NAME], hereinafter referred to as the Service Provider, and the Client, for the maintenance and support of the Client's equipment, systems, or infrastructure. The AMC ensures that the services are provided throughout the term of one year, offering preventive maintenance, troubleshooting, repairs, and other support as specified.

---

II. Scope of Services

The Service Provider agrees to provide the following services under this contract:

1. IT Infrastructure Maintenance:

   • Routine checks and preventive maintenance for servers, workstations, networking equipment, and software updates.

   • Emergency technical support during business hours.

2. Office Equipment Maintenance:

   • Regular servicing and repair of office equipment, including printers, copiers, and air conditioning units.

   • Replacement of parts as needed to ensure optimal functionality.

3. Manufacturing Equipment Support:

   • Scheduled inspections and repair of machinery used in manufacturing processes.

   • Provision of spare parts and troubleshooting support.

4. HVAC System Maintenance:

   • Regular maintenance of heating, ventilation, and air conditioning systems, including cleaning and part replacements.

   • Emergency support for HVAC system failures.

5. Security Systems Maintenance:

   • Inspection and repair of surveillance cameras, alarm systems, and access control units.

   • Software updates for security system management interfaces.

---

III. Term of Contract

The term of this AMC shall begin on January 1, 2050, and will end on December 31, 2050, unless renewed or terminated as specified in the contract terms.

---

IV. Payment Terms

The Client agrees to pay the Service Provider an annual fee of $12,000, which will cover all the services listed under the scope of services. Payments are due as follows:

Payment Schedule	Due Date	Amount
Initial Payment	January 1, 2024	$6,000
Final Payment	July 1, 2024	$6,000

Payments must be made by check or electronic transfer to the Service Provider's account, as detailed in the payment instructions section.

---

V. Service Response Time

The Service Provider shall respond to service requests as follows:

Service Type	Response Time	Resolution Time
IT Infrastructure	Within 4 hours	12 hours
Office Equipment	Within 8 hours	24 hours
Manufacturing	Within 6 hours	36 hours
HVAC Systems	Within 12 hours	48 hours
Security Systems	Within 8 hours	24 hours

---

VI. Client Responsibilities

The Client agrees to:

1. Provide access to the equipment, systems, or facilities for maintenance purposes.

2. Notify the Service Provider promptly of any issues that may require service.

3. Ensure that the environment is safe for service personnel to perform their duties.

---

VII. Terms and Conditions

1. Cancellation: Either party may terminate this contract with a written notice 30 days in advance.

2. Warranty: The Service Provider warrants that all services provided under this contract will be performed with due diligence and in a professional manner. Any repair work will be warranted for 90 days.

3. Force Majeure: The Service Provider will not be liable for delays or failures in performance caused by events beyond its control, including natural disasters or labor strikes.

---

VIII. Conclusion

By entering into this Professional Annual Maintenance Contract, both parties agree to uphold the terms outlined to ensure the effective and efficient maintenance of all systems, equipment, and services. For any questions or further details, please contact [YOUR NAME] at [YOUR EMAIL].

Contract Templates @ Template.net