Free Airline Email Template
Airline Email
Subject: Your Upcoming Flight with [Your Company Name] - Important Details Inside
Dear [Customer Name],
Thank you for choosing [Your Company Name] for your upcoming travel plans! We are delighted to have you onboard. Below, you will find all the essential details regarding your flight and some important reminders to ensure a smooth and enjoyable journey.
1. Flight Details
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Departure: New York City (JFK), December 5, 2050, at 10:00 AM (local time)
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Arrival: London Heathrow (LHR), December 5, 2050, at 10:30 PM (local time)
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Flight Number: [Flight Number]
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Gate Information: Gate A14
Please make sure to arrive at the airport at least [3] hours prior to the departure time for international flights. This will give you plenty of time for check-in, security screening, and boarding.
2. Baggage Information
Carry-on Baggage Allowance:
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[1] piece of hand luggage (max. 7 kg)
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Size limit: [45 x 35 x 20 cm] (please ensure your bag fits in the overhead bin or under your seat)
Checked Baggage Allowance:
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[2] pieces of checked luggage (max. 23 kg each)
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Please ensure your bags are within the weight limit to avoid excess baggage fees.
For more information on baggage fees or additional items, please visit: Baggage Information
3. Online Check-in
We encourage you to check in online to save time at the airport. Online check-in is available up to 24 hours before your scheduled departure.
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To check in, visit: Check-in Now
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Simply enter your booking reference number to proceed.
Once you’ve checked in, you can download your boarding pass directly to your mobile device or print it out at home. This will speed up your journey through the airport.
4. Special Services
At [Your Company Name], we are committed to providing a comfortable and accessible experience for all our passengers. If you require any special assistance or have specific requests (e.g., dietary preferences, wheelchair assistance, or seat requests), please contact us at least 48 hours before your flight:
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Customer Service Email: [Your Company Email]
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Phone: +1 [Your Company Number]
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Website: [Your Company Website]
For passengers with reduced mobility, we recommend notifying us in advance so we can arrange the necessary support. Additionally, if you need assistance with pet travel, please review our guidelines.
5. Important Travel Advisory
We understand that travel regulations can change frequently, especially during global health situations. Please review the latest travel guidelines and health and safety protocols for your destination.
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Health Updates & Guidelines: Stay informed on the most current health advisories.
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Travel Requirements for London: Make sure you have the correct documents, including your passport, visa (if applicable), and any necessary health declarations.
6. In-flight Services & Amenities
We are pleased to offer a range of amenities to enhance your in-flight experience:
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Meals & Beverages: Complimentary meals and drinks are provided on international flights. If you have dietary restrictions or specific meal preferences, please let us know in advance.
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Entertainment: Enjoy a wide selection of movies, TV shows, and music on our in-flight entertainment system. Wi-Fi is also available for purchase on most flights.
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Comfort: We offer pillows, blankets, and noise-canceling headphones for your comfort.
For any additional requests during the flight, our friendly cabin crew will be happy to assist you.
7. Contact Us
Should you need any assistance before or during your flight, [Your Company Name] is here to help. Our team is available 24/7 to address any concerns or inquiries.
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[Your Company Website]
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[Your Company Social Media]
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[Your Company Number]
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[Your Company Email]
We look forward to welcoming you aboard and wish you a safe and pleasant journey. If you have any further questions or need help, please don't hesitate to reach out.
Warm regards,
The [Your Company Name] Team
