Free Customer Service Interview Form Template

Customer Service Interview Form

Please fill out the following form to evaluate the candidate.

Candidate Information

Name

    Phone number

      Email

        Position Applied For

          Interview Location

            Interview Questions

            Tell us about your previous customer service experience.

              How do you handle challenging or upset customers?

                Describe a time when you went above and beyond to help a customer.

                  What is your approach to multitasking in a fast-paced environment?

                    How do you ensure customer satisfaction after an issue has been resolved?

                      What tools or software have you used in customer service?

                        Candidate Evaluation

                        Communication Skills

                          Problem-Solving Ability

                            Empathy and Patience

                              Professionalism

                                Additional Comments

                                  Date:

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