Free Trade Show Staff Checklist Outline Template

Trade Show Staff Checklist Outline


Prepared by: [Your Name]

Date: [Date]


I. Pre-Event Planning

A. Task Assignments

  • Define roles and responsibilities for each team member.

  • Assign key staff to specific tasks (booth setup, registration, customer engagement).

B. Staff Training

  • Conduct training on product knowledge, customer interaction, and sales techniques.

  • Review event goals, expectations, and objectives.

  • Provide training on using lead collection tools and CRM systems.

C. Logistics Preparation

  • Confirm booth setup requirements (displays, signage, tech equipment).

  • Ensure all marketing materials (brochures, business cards, giveaways) are ready.

  • Organize travel, accommodation, and transportation details for staff.


II. Booth Setup and Management

A. Booth Preparation

  • Arrive early to ensure the booth is set up and displays are in place.

  • Set up product displays, signage, and interactive technology.

  • Test all equipment (laptops, tablets, displays) to ensure functionality.

B. Branding and Aesthetics

  • Verify that branding aligns with company guidelines.

  • Ensure that the booth is visually appealing and welcoming to visitors.


III. Engagement with Attendees

A. Customer Interaction

  • Greet visitors warmly and engage in meaningful conversations.

  • Provide information about products and services.

  • Demonstrate product features or services when applicable.

B. Lead Collection

  • Use lead capture tools (e.g., business card collection, and app scanning).

  • Qualify leads based on interest level and potential for follow-up.

  • Record important details from conversations for follow-up.


IV. Breaks and Rotations

A. Break Schedules

  • Ensure staff have scheduled breaks to avoid burnout.

  • Coordinate shift changes to ensure the booth is always staffed.

B. Rotation Plan

  • Rotate team members through roles to maintain energy and engagement.

  • Ensure that staff responsible for lead capture or demonstrations are rotated periodically.


V. Post-Event Tasks

A. Booth Dismantling

  • Pack up all booth materials and equipment.

  • Ensure all promotional items and documents are collected and accounted for.

B. Lead Follow-Up

  • Review collected leads and prioritize follow-up actions.

  • Send personalized thank-you emails and relevant product information to leads.

C. Event Debrief

  • Gather staff for a debrief to discuss what worked well and areas for improvement.

  • Collect feedback from staff on their experience and suggestions for future events.


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