Free Problem-Solving Outline Root Cause Analysis Template
Problem-Solving Outline Root Cause Analysis
Prepared By: [YOUR NAME]
Date: April 11, 2060
I. Define the Problem
Write a clear and concise Problem Statement:
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What is the issue?
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Where is it occurring?
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When does it happen?
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Why is it a problem?
II. Gather Information
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Collect relevant data, observations, and reports.
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Interview team members or stakeholders involved in the problem.
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Document Background Information about the issue:
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Is this a recurring problem?
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What has already been done to address it?III. Root Cause Analysis
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III. Analyze the Root Cause
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Use one or more root cause analysis techniques to pinpoint the underlying issue:
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5 Whys: Keep asking "why" until the root cause is identified.
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Fishbone Diagram: Categorize potential causes (e.g., people, processes, technology).
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Pareto Analysis: Identify the most impactful factors.
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Document your findings in the Root Cause Analysis Section:
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Root Cause 1: Lack of employee training.
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Root Cause 2: Inefficient communication channels.
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IV. Develop Solutions
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Brainstorm possible solutions for each root cause.
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Prioritize solutions based on feasibility, cost, and impact.
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Document these solutions in the Proposed Solutions Section:
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Solution 1: Create a mandatory employee training program.
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Solution 2: Implement a communication tool to streamline updates.
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V. Create an Implementation Plan
Outline actionable steps to implement solutions:
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Task: Who is responsible?
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Timeline: When will it be done?
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Resources Needed: What materials or tools are required?
VI. Measure Outcomes
Define metrics to evaluate the effectiveness of implemented solutions.
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Example Metrics:
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Reduction in production delays by 20% in three months.
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Customer satisfaction score improved by 10%.
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VII. Review and Reflect
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Conduct a Post-Implementation Review to assess the results.
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Document Lessons Learned:
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What worked well?
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What could be improved for future problem-solving efforts?
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